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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,811 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,811 reviews

June 07, 2024

I dropped off my car fairly early. I was met with prompt , friendly and courteous staff. Would highly recommend servicing your vehicles at Reliable. More

by MESTIZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Salazar
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a prompt and friendly experience with our staff. Your recommendation means a lot to us! If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

June 07, 2024

Josh is awesome. Alway reliable and ready to help. He makes it easy to understand the process of the situation. More

by sonmarisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that Josh provided you with such reliable and helpful service. He truly goes above and beyond to ensure our customers understand the process. We appreciate your feedback and look forward to assisting you again in the future!

June 07, 2024

Excellent customer service, very good vehicle information and knowledge. Service department tour was great, looking forward to future business with Reliable Nissan. More

by RICKMARTIN1950
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Esparza, Zachary Edwards, Steve Vigil
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent experience with our customer service and found our vehicle information helpful. We're glad you enjoyed the service department tour and look forward to serving you again in the future. If you have any questions or need assistance, don’t hesitate to reach out!

June 07, 2024

Direct to the point communication. Courteous service writers. Clean waiting room, plenty of coffee galore More

by cunejo.thadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're glad you appreciated our direct communication and courteous service writers. It's great to hear you enjoyed the clean waiting room and the coffee—we aim to keep our customers comfortable! If there's anything else we can do for you or if you have any further feedback, just let us know.

June 07, 2024

Highly Professional, straight to the point. Made the process much more easier than I expected. More

by elijah.saina40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your positive feedback! We're thrilled to hear that you found our team professional and that we could make the process easier for you. Your satisfaction is our priority, and we look forward to assisting you again in the future!

June 06, 2024

I've been going to Reliable fir service for 6 yrs. They keep changing the system. Very confusing for me, as an old person. More

by MSAMYCUTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for being a loyal customer for six years! We appreciate your feedback about the changes in our system. We understand that updates can be confusing, and we’re committed to making your experience as smooth as possible. If you ever have questions or need assistance, please don’t hesitate to reach out to our team. We’re here to help!

June 06, 2024

Meet with John. .very friendly & patient. Took awhile. My suggestion..get your client to start with needed documentations..etc & process take shorter time..just say More

by bg_gishey
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lehr
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that John was friendly and patient during your visit. We appreciate your suggestion about streamlining the process and will take it into consideration to improve the experience for our clients. Your insights help us serve you better, and we hope to provide an even more efficient experience during your next visit!

June 06, 2024

The service agents are very courteous, and keep customers abreast of the status of their vehicles being serviced. More

by JSR668592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We’re glad to hear that our service agents are providing courteous and informative support. Keeping our customers updated on their vehicle status is a top priority for us. We appreciate your feedback and look forward to serving you again!

June 05, 2024

I picked up my vehicle after the service and found greasy handprints on the front fender, I was happy because the last time it was in for a recall the greasy prints were on the inside of the front window. More

by GBEENN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
Report | Print
June 05, 2024

Experience was good but I did have 2 issues I did not like. First I arrived and my car was done and parked so I decided to look around the lot for a bit but no call like 45 minutes later, so I went to s More

by cldann1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
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