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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,966 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,966 reviews

July 30, 2024

They do not communicate verbally about your vehicle. Took two days to diagnose my dead battery and another day to change oil. Treat customers poorly. Appointments do not mean anything. Just a sugges More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
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July 30, 2024

Very nice people and very helpful and respectful people iseck really kept I touch with me the whole time thank you for your service More

by VINCEVALDERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our team, especially with Iseck keeping in touch throughout the process. We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

July 29, 2024

Service personnel were very nice. Fluid levels were not checked and oil spilled on valve cover was not wiped. More

by Altima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your feedback. We’re glad to hear you found our service personnel nice. However, we sincerely apologize for the oversight with the fluid levels and the oil spill. This is certainly not the level of service we aim to provide. Please contact us so we can address these issues and make it right. We value your business and appreciate your understanding.

July 29, 2024

Super attentive, friendly, cared about everything I was looking for in a vehicle! Overall great experience! More

by Tika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your wonderful experience! We're so glad to hear that our team was attentive, friendly, and focused on finding exactly what you were looking for in a vehicle. It’s great to know we could make it an overall great experience for you. We look forward to serving you again in the future!

July 28, 2024

Very nice selection of cars. Professional and friendly staff. Janay and Sophia went above and beyond to help us to be able to purchase the Nissan Kicks. We love it and will defi More

by jthonn60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janay Zamora - 5 stars
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Janay and Sophia went above and beyond to help you with your Kicks purchase. It’s wonderful that you enjoyed our selection and found our team professional and friendly. We’re delighted you love your new car and look forward to welcoming you back when it’s time for an upgrade!

July 27, 2024

Anytime I have been to this dealership to buy a car or for services everyone has been friendly and responsive to phone calls. I would recommend to friends and family More

by DORISNEGREIROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Nov 08, 2024 -

Reliable Nissan responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that our team has consistently provided you with friendly and responsive service, whether for a new car or maintenance needs. Your support means a lot to us, and we look forward to helping both you and your friends and family in the future.

July 27, 2024

Sales person Kenny was the best! Will go to him for all future cars! Highly recommend working with him More

by Sjmartinez705
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your feedback! We're thrilled to hear that Kenny provided you with such a great experience. We'll be sure to pass along your kind words to him. We look forward to assisting you with all your future car needs, and we appreciate your recommendation! Enjoy your new vehicle!

July 27, 2024

The reliable Nissan team were courteous and professional. I took my armada in because of a Low tire reading that continued to pop up. The mitigated the problem. Unfortunately a service team member put too m More

by RDBUSG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience with us. We’re glad to hear that our team was courteous and professional, addressing your tire issue promptly. We apologize for the mishap with the glove compartment, but we’re pleased that our manager was able to resolve it quickly with a replacement. Your satisfaction is our top priority, and we appreciate your patience and understanding. Please let us know if there’s anything more we can do for you!

July 27, 2024

Mr. Isaac Moya went above and beyond to make sure that my experience there was great!! Mr. Moya is a great asset to your company. More

by PLY300ZX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience with us! We're delighted to hear that Isaac went above and beyond to make your visit exceptional. We’re lucky to have him on our team, and your recognition of his dedication means a lot. We'll be sure to pass along your kind words. If there’s anything more we can do for you, don’t hesitate to reach out.

July 26, 2024

Issac in the service department was so awesome and hopeful. Issac gave great customer service. More

by LETITSNOW681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Isaac provided you with great customer service. He truly goes above and beyond to assist our customers, and we're glad you had such a positive experience. We look forward to serving you again!

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