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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,966 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,966 reviews

July 26, 2024

Take my pathfinder for a noise breaks they just cleaned but still make a loud noise, they don’t fix the problem More

by mariajacobo691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Montoya
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July 26, 2024

Did not resolve issue with car. Car was taken to an independent repair company and they charged 150$ compared to the 550$ the service department wanted to charge More

by cookienora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim, Steve Vigil
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July 26, 2024

Professional service, clean areas where customers can see. Coffee and snacks are a nice touch. Very busy service dept. Shows a lot of customers are happy with the service. More

by clritterii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for the great feedback! We're glad you appreciated the professionalism and the clean areas, as well as the coffee and snacks. It’s wonderful to hear that our busy service department reflects the satisfaction of our customers. We look forward to continuing to serve you!

July 25, 2024

I called and talk to a Stephanie very helpful scheduled me the same day at 10:15am. Service was completed in good time. Every one very helpful. More

by sergioc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're so glad Stephanie was able to assist you and that your service was completed in a timely manner. We appreciate your kind words about our team and look forward to helping you again in the future!

July 25, 2024

Complete professional service. I was expecting an hour wait, turned out to be about twenty minutes. Very friendly staff!!!! More

by TUENGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for the wonderful review! We're so glad we could exceed your expectations and get you on your way quickly. It's great to hear that you had a positive experience with our friendly staff. We look forward to serving you again in the future!

July 25, 2024

Professional, respectful, knowledgeable, honest, always ready to assist a customer with their choice of selection and willing to go over and beyond. More

by ELWELLGRIEGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for the wonderful feedback! We’re so glad to hear that you had a great experience with our team. We strive to provide exceptional service and are thrilled that our staff was able to assist you in finding the perfect selection. We look forward to helping you again in the future!

July 25, 2024

Worst dealership will never return there in sales dept did go above and help us get into a car and service dept no communication More

by joeae20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Sorensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service write. The only girl , Steve Vigil
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Aug 05, 2024 -

Reliable Nissan responded

Thank you for sharing your experience with us. We apologize for any lack of communication and for not meeting your expectations. Your feedback is important, and we strive to improve our services. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss your experience further.

July 25, 2024

Isaac Moya did a very good job with helping me and explaining what I needed to understand More

by VIGIL_CASSIE3221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac moya
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Isaac was able to assist you and provide clear explanations. We appreciate your feedback and look forward to continuing to serve you!

July 25, 2024

Isaac helped me with my service process. He was great, polite, and knowledgeable. He kept me updated with my vehicle and what was needed More

by SUPPES_BRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac is the service department- I give 5 stars! , Steve Vigil
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your review! We're so glad to hear that Isaac provided you with great service. We pride ourselves on keeping customers informed and ensuring a smooth experience. We appreciate your feedback and look forward to serving you again!

July 24, 2024

Great at appointment keeping. Really nice guy John. Good service. Disappointed that loaner cars are no longer available. More

by Effie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John who dealt with me on the issues and did a great job. I tried to select him under service department but he wasn’t there. Never met Greybeard Vigil. , Damian Perez
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Jul 30, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that John provided you with good service and that we were able to keep your appointment as scheduled. We understand your disappointment regarding the availability of loaner cars and apologize for any inconvenience this may have caused. Your feedback is valuable, and we will take it into consideration as we strive to improve our services. Thank you for choosing Reliable Nissan!

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