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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,967 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,967 reviews

July 24, 2024

Great at appointment keeping. Really nice guy John. Good service. Disappointed that loaner cars are no longer available. More

by Effie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John who dealt with me on the issues and did a great job. I tried to select him under service department but he wasn’t there. Never met Greybeard Vigil. , Damian Perez
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Jul 30, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that John provided you with good service and that we were able to keep your appointment as scheduled. We understand your disappointment regarding the availability of loaner cars and apologize for any inconvenience this may have caused. Your feedback is valuable, and we will take it into consideration as we strive to improve our services. Thank you for choosing Reliable Nissan!

July 24, 2024

It fast and really good excellent service the installation and te waiting area perfect and the staff really helpful More

by FC97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Jul 30, 2024 -

Reliable Nissan responded

We're thrilled to hear that your experience at Reliable Nissan was fast, efficient, and enjoyable! Our team strives to provide excellent service, and we're glad to hear that the installation process and waiting area met your expectations. Thank you for the kind words about our staff; we appreciate your positive feedback!

July 24, 2024

Friendly staff, knowledgeable technicians. I definitely recommend Reliable Nissan. They were professional and did an excellent job on my car. More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your fantastic review! We're so glad to hear that you had a positive experience with our friendly staff and knowledgeable technicians. Your recommendation means a lot to us, and we're thrilled to have earned your trust. We look forward to serving you again!

July 24, 2024

Went to pick up my truck and the job was not Completed Sensor light still flashing More

by Santi.48.chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damian Perez
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Aug 05, 2024 -

Reliable Nissan responded

Thank you for bringing this to our attention. We apologize for the inconvenience caused by the incomplete service on your truck. This is not the standard of service we aim to provide. Please reach out to our Service Director, Steve Vigil, at Svirgil@vtaig.com to discuss this matter further. Thank you for your patience and understanding.

July 24, 2024

Great customer service and great timing with my vehicle. Any detail they give me about my vehicle is honest More

by Alonzo Baca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Jul 30, 2024 -

Reliable Nissan responded

We're delighted to hear that your experience at Reliable Nissan was exceptional! Our team strives for top-notch customer service and accurate vehicle information. Thank you for choosing us and for taking the time to share your positive feedback!

July 24, 2024

The service is very professional, Briana is very courteous and professional. I appreciate the service rendered to my car. The ambiance of the waiting room is very nice and clean. I will recommend Re More

by reynaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana - Five Star
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Nov 07, 2024 -

Reliable Nissan responded

Thank you so much for your kind words! We're thrilled to hear that Briana provided you with courteous and professional service, and that you enjoyed our waiting room. We truly appreciate your recommendation and look forward to serving you, your friends, and family in the future!

July 21, 2024

The welcome was great. But when it comes to the choice of car/prices it became an issue. I told them my budget was tight, I explained that I could only make payments below More

by NEEDEMAIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor "Nat"seway, Jayson Pohl
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Jul 29, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience at Reliable Nissan. We sincerely apologize that your car buying experience left you feeling pressured and uncomfortable. We understand how important it is to find a vehicle that fits your budget, and creating a relaxed and transparent buying process is a top priority for our team. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.

July 21, 2024

John did great and I truly do love all our Nissans. In the past 2weeks my family has purchased 3 Nissans from your business and we will be back for more! Thank you for all you do. More

by LUV2LUV555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT, Sammy, Zach, Braden, Sophia
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Nov 07, 2024 -

Reliable Nissan responded

Thank you so much for your amazing review! We’re thrilled to hear that John took great care of you and that your family is enjoying their new Nissans. It’s wonderful to know that you've had such a positive experience with us, and we look forward to continuing to serve you for many years to come. Thank you for your loyalty!

July 20, 2024

PacMan (Chomp, Chomp) did great. No pressure, friendly and funny. Good experience all the way around. More

by DANSULLY612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Reliable Nissan responded

We appreciate you taking the time to share your positive feedback. It's wonderful to know that you had a pressure-free and enjoyable car-buying journey. Thank you for choosing Reliable Nissan!

July 20, 2024

Usually I like this location but this time the amt of my estimate doesn’t add up to what I paid which was about $100 more even with the extra charge of the oil change. Also, When I signed the paperwork at d More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damian Perez
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Jul 29, 2024 -

Reliable Nissan responded

Thank you for sharing your feedback. We sincerely apologize for the confusion and inconvenience you experienced. To address this issue and discuss it further, please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com. We value your business and want to ensure we make things right.

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