Reliable Nissan

Usually I like this location but this time the amt of my estimate doesn’t add up to what I paid which was about $100 more even with the extra charge of the oil change. Also, When I signed the paperwork at d estimate doesn’t add up to what I paid which was about $100 more even with the extra charge of the oil change. Also, When I signed the paperwork at drop off it only had 3 items listed but when my husband picked up the car there was a oil change added to it and he was told that I authorized it at drop off and signed for it which I DID NOT. It was added after I left. Regardless of it needing to be done I wasn’t told it was due and had no discussion of it being done until AFTER it was completed. I will be taking my car to another location for my maintenance from now on. I no longer trust the coors location. More

They were very helpful and very nice in what I wanted . They were quick in what they do and help me understand my new vehicle. They were quick in what they do and help me understand my new vehicle. More

The staff is very professional, polite, understanding and on top of things. Thank You All and on top of things. Thank You All More

Josh McKraken was very helpful and very polite. His assertiveness and work ethic to make sure we were taken care of was amazing. His assertiveness and work ethic to make sure we were taken care of was amazing. More

Outstanding group of professionals that work together to make a wonderful experience when buying a vehicle make a wonderful experience when buying a vehicle More

I called 3 times to find out if they would replace the transmission or CVT filter while performing the service. The service advisor never called me to verify the replacement. We were told it has no filter transmission or CVT filter while performing the service. The service advisor never called me to verify the replacement. We were told it has no filter when in actuality there is a filter after researching the topic. I won't return for any additional work as the are not fully staffed to even return a customers call. This facility has even forgot to replace the locking wheel lugs after a previous tire rotation I lost one and had to tighten the. up myself. Nothing has changed for the better there in over 4 yrs since we last purchased from them. I couldn't recommend them for future work. More

Issac was so kind he help me with my oil change. Well I was waiting he kept me updated with my car. He has such great customer service! Well I was waiting he kept me updated with my car. He has such great customer service! More

I wouldn't have gone to a dealer for an oil change except for the coupon they sent me as a nice gesture for having a recall repair done prior. The coupon came as a flier & assumably it was to give them a cha for the coupon they sent me as a nice gesture for having a recall repair done prior. The coupon came as a flier & assumably it was to give them a chance at providing great customer service & perhaps get some repair or maintenance done on my very basic Sentra. I use the words very basic Sentra because I believe & my experience with most dealers is that unless you paid some good money for your vehicle you don't get the same service quality...and that's why I give this dealership the rating I did. Poor customer service, 2 hour oil change & no communication. I have purchased a vehicle from this dealership years ago & should have learned my lesson but always second chances in life to make things better but there won't be a third here. More

No contact, no one knew who anyone was. No feed back. It took probably two days longer than it should which almost wrecked my vacation. On the good side, they worked well with my 3rd par No feed back. It took probably two days longer than it should which almost wrecked my vacation. On the good side, they worked well with my 3rd party warranty and got my part covered and fixed. More