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Reliable Nissan

Albuquerque, NM

4.3
2,482 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 2,482 reviews

November 29, 2024

Great customer service. I love the fact that everyone is so nice and helpful cheerful and goes an extra mile to keep the customer happy. More

by Luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Dec 02, 2024 -

Reliable Nissan responded

Luz, thanks for your wonderful feedback! We're thrilled to hear that our team made such a positive impression. Providing excellent service is our top priority, and it's great to know we hit the mark for you. We look forward to serving you again soon!

November 28, 2024

I was greeted by a very friendly person that made buying a car very pleasant. More

by jhg72757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that our team made your car-buying experience enjoyable. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

November 28, 2024

A tire rotation took 2 hours after being told it will take an hour. Went in originally for Ariya recall. They did not have update. Told me if I called i would have known even though online explains why More

by AFSGTART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
Dec 03, 2024 -

Reliable Nissan responded

We understand how frustrating it must have been for the tire rotation to take longer than expected and for the recall update to not be available when you arrived. Scheduling appointments online should ensure a smoother experience, and we regret that wasn’t the case here. We’d like to address your concerns further and provide a resolution. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 28, 2024

David Barrera is outstanding ! He cares about people and does his best to help his customers. More

by Bob.pinonskp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera, Steve Vigil
Dec 02, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Bob! We’re thrilled to hear that David made such a positive impact. Our team is dedicated to providing excellent service, and it’s great to know that it shows. We appreciate your support!

November 28, 2024

Reliable Nissan always has terrible customer service and the services for Nissan are always overpriced. More

by caraydo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Reliable Nissan responded

We strive to provide excellent service at competitive prices, so it’s disappointing to hear that you feel we’ve fallen short. We’d like the opportunity to address your concerns in more detail. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

November 28, 2024

Better communication would be appreciated. Better transparently. Better sense of urgency. Better description of what is happening. More

by romeorc93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Reliable Nissan responded

We understand how important clear communication, transparency, and urgency are when it comes to your service experience. To ensure your concerns are fully addressed and to provide further assistance, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 28, 2024

The people were nice and helpful. This dealership showed that they wanted to work with what we asked for more then any other Nissan dealership. I did not like how I was offer the mos More

by robinsonj0505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Reliable Nissan responded

Thanks for your feedback, Robinson! We're glad to hear our team was helpful and accommodating. We appreciate your insights regarding the warranty options and refreshments; we’ll use this to improve our service. Your experience matters, and we’re always striving to enhance it!

November 27, 2024

`My son and I came to Reliable Nissan looking for a new car fo me. We met Abdul Kebe in the parking lot and he directed us to wait while he brought a Nissan Rogue for us to see. I loved it, but I am ver More

by Bigalthewhip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez
Dec 02, 2024 -

Reliable Nissan responded

We’re thrilled to hear about your fantastic experience with Abdul! It’s wonderful to know you found the perfect car and felt welcomed throughout the process. We appreciate your kind words and hope you enjoy many happy journeys in your new Altima!

November 27, 2024

Everyone was very welcoming and friendly . Helpful, attentive and accommodating. A very pleasant experience. Thanks. More

by cschmitz157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sansone...Sales Manager...5 stars and Jesse Flores...Finance Manager...5 stars.
Dec 02, 2024 -

Reliable Nissan responded

Thanks for the wonderful feedback! We're thrilled to hear that you had such a positive experience with our team. Your satisfaction means the world to us, and we look forward to welcoming you back soon!

November 27, 2024

The Staff at Relabke are always very and courteous. Nick at the desk in Service was Extremely polite and friendly. More

by gailbranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
Dec 02, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that our staff, especially Nick, made such a positive impression. Your kind words motivate us to keep providing great service. We look forward to seeing you again soon!

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