Reliable Nissan

Took my car in for a diagnostic with an appointment at 10am and they told me they would have to take it to hyundai even though I bought the car there. I left my car there and waited for a call that I neve 10am and they told me they would have to take it to hyundai even though I bought the car there. I left my car there and waited for a call that I never got so I decided to call around 4:30 pm and they said it was still at hyundai and would let me know. I told them I needed my car to get to and from work and wasn’t told about it being a whole day and got no help at all. Next day rolls around and I called multiple times starting at 9am and was sent to voicemail each time and never got a call back, when I finally got ahold of someone it was 4pm 30hours after I took it in for something really simple. My car had not even been touched or looked at within that time. I ended up just saying give my car back and nothing was fixed and all I was told was to schedule with Hyundai and Nissan which to do at the same time is hard. So I don’t recommend and their communication sucks and needs work cause I didn’t know where my car even was for 2 days cause no one called to update me I had to call a whole bunch of times just to get an answer. More

Muy buen servicio y Laura muy amable todos el tiempo gracias también César muy amable y atento gracias también César muy amable y atento More

Ramon and Stephanie made my experience simple and quick! I was able to get my vehicle fix and ready for pickup the following day. I was able to get my vehicle fix and ready for pickup the following day. More

Excellent service great customer service, very quick and efficient!! I had some questions and Richard was very quick to get me answers. Also spoke with Ramon and he was wonderful!!! Richard and Steve updat efficient!! I had some questions and Richard was very quick to get me answers. Also spoke with Ramon and he was wonderful!!! Richard and Steve updated some information and was very polite will continue to go to nisson Bernadine More

Efficient service of my Nissan; waiting time excellent. Individual that received me was very honest. Individual that received me was very honest. More

Quick appointment. Very helpful staff. Have done all my service and repairs here for 3 vehicles!! Very helpful staff. Have done all my service and repairs here for 3 vehicles!! More

Customer service was wonderful and the service department took care of our recall in a timely matter. took care of our recall in a timely matter. More

Staff are welcoming and Ramon is always there to assist with any questions or issues. with any questions or issues. More

Costumer service was great, work was quick, had no problem waiting. Service worker was great, didn’t keep me in the dark, just let me know service was going to take awhile or less but vehicle was read problem waiting. Service worker was great, didn’t keep me in the dark, just let me know service was going to take awhile or less but vehicle was ready. Great job. More

We had to go to Albuquerque NM for a family emergency and while we were there we realized we were going to reach mileage that would require an oil change. We called at 8am and they were very flexible with ge while we were there we realized we were going to reach mileage that would require an oil change. We called at 8am and they were very flexible with getting us in and out worked out great. More