Reliable Nissan

Reliable Nissan responded

Thank you for the fantastic review! We're thrilled to hear that you had such a great experience with Kenneth "Packman" and our team at Reliable Nissan. Providing exceptional customer service is what we strive for, and it's wonderful to know Kenneth made your car-buying experience a memorable one. We truly appreciate your recommendation and your business. Congratulations on your vehicle, and we look forward to assisting you again in the future. Enjoy the ride! 🚗😊

mikeprecechtel responded

Great sales team and. Service! Thanks again!

Reliable Nissan responded

Thank you for taking the time to share such a wonderful review! We are thrilled to hear about your fantastic experience with Karina at Reliable Nissan. Karina is dedicated to providing exceptional customer service, and we're delighted that her friendliness, professionalism, and commitment to helping you find the right vehicle made such a positive impression. Taking the time to answer questions, explain the process clearly, and ensure our customers feel comfortable and confident in their decisions is exactly the experience we strive to provide. We truly appreciate your recognition of Karina's knowledge, patience, and attention to detail. It's wonderful to know she made your car-buying journey smooth, stress-free, and enjoyable without ever making you feel pressured. Thank you for your recommendation and for choosing Reliable Nissan. We hope you enjoy your new vehicle, and we look forward to assisting you again in the future! 🚗😊

Reliable Nissan responded

Thank you for taking the time to share your experience! We're delighted to hear that Frank and Karina provided such outstanding service during your visit to Reliable Nissan. While we're sorry we weren't able to earn your business this time, we're grateful for the opportunity to assist you. It's wonderful to know that Frank and Karina created a welcoming, informative, and pressure-free environment while helping you explore your options. We believe that every customer deserves respect, transparency, and exceptional service, regardless of the outcome, and we're thrilled that their professionalism, patience, and positive attitude made such a lasting impression. Thank you for your kind words and recommendation. If your vehicle needs change in the future, we would be honored to assist you. We appreciate you choosing Reliable Nissan and wish you all the best! 😊🚗

Reliable Nissan responded

Thank you for sharing your wonderful experience! We are thrilled to hear that Karina and Isaac provided you with such exceptional service while helping you explore the Nissan Frontier at Reliable Nissan. Karina and Isaac are dedicated to creating a welcoming, informative, and pressure-free experience for every customer, and we're delighted that their professionalism, friendliness, and attention to your needs stood out throughout your visit. It's great to know they took the time to answer your questions, provide detailed information, and ensure you felt comfortable every step of the way. We truly appreciate your recognition of their knowledge and customer-focused approach. Our goal is to make the vehicle-shopping process enjoyable and stress-free, and we're glad Karina and Isaac delivered that experience for you. Thank you for your recommendation and for considering Reliable Nissan. We look forward to assisting you again in the future, and we'll be sure to share your kind words with Karina and Isaac! 🚙😊

Reliable Nissan responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Maria and Karina provided you with outstanding customer service during your visit to Reliable Nissan. Even though you decided not to purchase a vehicle at this time, we're grateful for the opportunity to assist you. It's wonderful to know that Maria and Karina made your experience enjoyable, comfortable, and pressure-free while taking the time to answer your questions and explain the vehicle features. Providing a welcoming and informative environment for our customers is always our goal. We're also happy to hear that the Nissan Sentra made such a positive impression on you! It's a fantastic vehicle, and we're glad you had the chance to experience everything it has to offer. Thank you for your kind words and recommendation. We'll be sure to share your feedback with Maria and Karina. We hope to have the opportunity to assist you again in the future whenever you're ready. Safe travels, and thank you for choosing Reliable Nissan! 🚗😊

Reliable Nissan responded

Thank you for taking the time to share your feedback. We’re glad to hear you were pleased with the quality of service overall, but we’re sorry to learn about your concern regarding the scratch you noticed after your visit. We take vehicle care very seriously, and we understand how frustrating it can be to notice any damage, especially when you’re diligent about inspecting your vehicle. While it can be difficult to determine when or how something like this occurred several days after service, we would still like the opportunity to review your concern and see how we can help. Please reach out to our service manager with your visit details so we can look into this further. We appreciate your business and your feedback, and we hope to address this properly for you.

Reliable Nissan responded

Thank you for your kind feedback! We’re happy to hear your service visit was quick and efficient, and that Dominic took great care of you. It’s great to know he kept you informed about your vehicle’s future maintenance needs so you can stay ahead on service and keep everything running smoothly. We’ll be sure to pass along your kind words to him. We appreciate your business and look forward to seeing you again at Reliable Nissan! 🚗

Reliable Nissan responded

We are disappointed to hear about your recent experience and the concerns shared regarding your service visit, including communication, pricing, and organization. We strive to ensure appointments are properly handled, pricing is clearly communicated, and all charges are fully explained prior to any work being performed. We appreciate you taking the time to share your feedback, as it helps us review and improve our overall service experience. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

Reliable Nissan responded

We are disappointed to hear about your recent experience and the concerns shared regarding the length of your service visit, communication, and requested services. We strive to provide timely updates and ensure all customer requests are properly addressed during each visit. We appreciate you taking the time to share your feedback, as it helps us improve our communication and overall service experience. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

Reliable Nissan responded

Thank you for your wonderful feedback! We’re so glad to hear that you had a positive experience and that our team provided professional service and clear communication throughout your visit. It’s great to know you found our facility clean and our staff helpful and attentive to your needs. We truly appreciate your recommendation and your support. We look forward to serving you again at Reliable Nissan! 🚗😊