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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,922 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,925 reviews

September 13, 2024

Relaxed atmosphere. Very little “buy” pressure. Professional staff. Also knowledgeable. Process was smooth and rapid More

by IACASTRO46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Bluehorse
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Sep 17, 2024 -

Reliable Nissan responded

Thank you for the fantastic review! We’re thrilled to hear that you enjoyed the relaxed atmosphere and found our team professional and knowledgeable. Your positive experience means a lot to us, and we look forward to welcoming you back soon!

September 13, 2024

Nice excellent, very Knowledgeable and overall Helpful. I like sweet and to the point. Good service over all. More

by W.m.vetsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Sep 17, 2024 -

Reliable Nissan responded

Thank you for your feedback! We’re glad to hear that you found our team knowledgeable and helpful. We strive to provide excellent service and appreciate your kind words. If you have any more questions or need further assistance, don’t hesitate to reach out!

September 13, 2024

Won’t be going back there again. $200 look at my car and diagnosis it and didn’t even turn the light off. Worst service ever. More

by crystalander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
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Sep 18, 2024 -

Reliable Nissan responded

We understand your frustration with the service you received and regret that it did not meet your expectations. We strive to provide high-quality service, and it’s clear we fell short in this instance. We’d like to address your concerns more thoroughly and ensure that any issues are resolved. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com. He is available to discuss your experience in more detail and work towards a satisfactory resolution.

September 13, 2024

Quality work, although the guy who checked me in was by himself and to hustle More

by troelsendonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 17, 2024 -

Reliable Nissan responded

Thanks for your feedback! We're glad you appreciated the quality of our work. We’ll look into staffing during peak times to ensure a smoother experience for everyone. Your input helps us improve!

September 12, 2024

It was nice and clean friendly environment nice cool waiting room and rest rooms with complimentary drinks and snacks. More

by HERMANMONDRAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Sep 17, 2024 -

Reliable Nissan responded

Thanks for the great feedback, Herman! We're thrilled you enjoyed our clean and friendly environment, along with the waiting room amenities. Your insights help us continue to improve, and we look forward to welcoming you back soon!

September 12, 2024

Always helpful and attentive since I got my car almost 3 years ago. Good customer service. More

by Alinne Avitia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua McCracken
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Sep 17, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that you’ve had a positive experience with our customer service over the past three years. It's our pleasure to be helpful and attentive to your needs. If there’s anything more we can do for you, please feel free to let us know!

September 12, 2024

Job was done quicker than anticipated and earlier than scheduled so it worked out well More

by EILEENCHAVEZ142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 17, 2024 -

Reliable Nissan responded

Thanks for your feedback, Eileen! We're glad to hear that we exceeded your expectations with our timely service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

September 11, 2024

Disappointed that car was not vacuumed when they said they did. All other was good. More

by monval1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Sep 17, 2024 -

Reliable Nissan responded

Thank you for your feedback and for bringing this to our attention. We're glad to hear that you were satisfied with the other aspects of your service. We apologize for the oversight regarding the vacuuming of your car. This is not up to our usual standards, and we will address this with our team to ensure it doesn’t happen again. If there’s anything else we can do to make it right or if you need any further assistance, please let us know. Thank you for your understanding and for giving us the opportunity to improve.

Sep 17, 2024 -

Reliable Nissan responded

Hi, thanks for your feedback! We're glad you enjoyed the service overall, but we apologize for the oversight with the vacuuming. We’ll make sure to address this with our team to improve for next time.

September 10, 2024

Natalie came and picked me up and stayed with me thru the whole buying process. I had a great experience. More

by desireehopkins604
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie, Jayna
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Sep 16, 2024 -

Reliable Nissan responded

Thank you, Desiree! We’re thrilled to hear that Natalie made your buying experience enjoyable. Our team is dedicated to providing excellent service, and it’s wonderful to know we hit the mark. We appreciate your feedback and look forward to serving you again!

September 10, 2024

They were nice. Knew what they were talking about. I will returm.when I need another car. More

by fgary37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Reliable Nissan responded

Thanks for the great feedback,! We're glad to hear you had a positive experience and found our team knowledgeable. We look forward to assisting you again when you're ready for your next car!

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