Manny Garcia

Reliable Nissan responded

Thanks for taking the time to share your feedback. We're sorry to hear you feel that way. Our goal is to build lasting relationships with our customers, not just reach out during surveys or trade-in opportunities. We understand how those communications could come across if they aren't balanced with meaningful follow-up and support. We appreciate your honesty and will share your comments with our team as we work to improve the customer experience. If there's anything specific about your experience you'd be willing to discuss, we'd welcome the opportunity to hear from you and make things right. Thank you for your feedback.

Reliable Nissan responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take concerns about our facilities, workmanship, customer service, and management seriously, and we'd appreciate the opportunity to learn more about what happened. If you're willing, please contact us directly so we can discuss your experience and work toward making things right.

Reliable Nissan responded

We take feedback regarding communication and customer experience seriously and recognize the importance of respectful interactions and timely resolution of concerns. We remain committed to maintaining a professional and customer-focused environment while supporting all customers throughout their service experience. We value the opportunity to review concerns in greater detail to ensure they are handled appropriately. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com for assistance.

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team and that you’re loving your Pathfinder. Providing friendly, timely service is always our goal, so it means a lot to know we delivered for you. If you ever need anything down the road—whether it’s service, questions, or your next vehicle—we’re here for you. Thanks again for choosing us!

Reliable Nissan responded

We recognize how much trust is built when a vehicle has been serviced consistently in one place over time. Our intention is always to provide attentive care, open communication, and support that helps maintain long-term confidence. Feedback like this offers important perspective as we continue focusing on accountability and customer care. We welcome the opportunity to discuss these concerns further by contacting Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

Reliable Nissan responded

We are delighted to hear about your wonderful experience with us. Your kind words about our clean facility and courteous team members truly mean a lot to us. We understand how important it is to have staff who go above and beyond to help our customers, and we're thrilled that you felt well taken care of during your visit. It's especially gratifying to know that Ramon provided you with outstanding service as your advisor. We take great pride in having dedicated professionals who consistently deliver exceptional care to our valued customers like yourself.

Reliable Nissan responded

Thank you so much for the amazing review! We truly appreciate you taking the time to share your experience with us at Reliable Nissan. Our team works hard to provide a smooth, no-hassle experience, and it means a lot to know we delivered that for you.

Reliable Nissan responded

Thank you so much for the amazing review! We truly appreciate you taking the time to share your experience with us at Reliable Nissan. Our team works hard to provide a smooth, no-hassle experience, and it means a lot to know we delivered that for you.

Reliable Nissan responded

We appreciate feedback from our customers and are committed to delivering friendly, professional service across both sales and service departments. Our team strives to provide clear communication and support for every interaction. Ensuring a positive and attentive experience is a priority for all who visit our dealership. For additional support, please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

Reliable Nissan responded

We strive to provide professional, attentive support for every vehicle purchase and service visit. Our team works to address concerns thoroughly and ensure customers feel informed and supported. Feedback like this helps us review processes and reinforce accountability across all departments. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can connect directly.