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Reliable Nissan - Service Center

Albuquerque, NM

4.1
942 Reviews

942 Reviews of Reliable Nissan - Service Center

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April 06, 2025

Reliable iNissan is a great place to buy car and get services, they are helpful, fast and accurate in their car knowledge. The staff has great customer service. More

by SAMUDIOROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear you had a great experience with us. Our team works hard to provide reliable service and expertise, so it's wonderful to know you appreciated it. We look forward to assisting you again in the future!

April 05, 2025

Service writer was great. BUT I was told my vehicle fluids would be checked and refilled if needed during the 30,000 mile maintenance which was not done. Also, I was told my More

by KLADYKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Reliable Nissan responded

We understand the importance of having your vehicle fluids checked and vacuumed during maintenance. To address your concerns further, please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

April 04, 2025

Kind, friendly, and corrected any issues Made it easy, and quick. Also made updates in a timely manner More

by RA.FONG
Recommend Dealer
Yes
Employees Worked With
David Barrera
Apr 07, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear you had a positive experience. Our team is dedicated to providing timely and friendly service, and your feedback means a lot to us. We look forward to assisting you again in the future!

April 04, 2025

Dylan, my Service Writer Was very helpful, courteous, and very kind. I needed help. He helped me immediately and got me in as soon as possible. My repairs went as quick as possible and I am very satisfi More

by VROCKWELL1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan luculano
Apr 07, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experience with Dylan. Our team is dedicated to providing prompt and friendly service, and it’s great to know we met your expectations. We look forward to assisting you again in the future!

April 03, 2025

Vehicle done on time service manager very courteous. Was asked by several others if I was being helped More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Reliable Nissan responded

Thank you for your feedback! We're so glad to hear that your vehicle was completed on time and that the service manager was courteous. It's great to know that our team was attentive and made sure you were well taken care of. We truly appreciate your support and look forward to assisting you again!

April 02, 2025

This was a complete waste of time. I’m also never buying a car from here. More

by pablochacon361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Reliable Nissan responded

We understand your frustration regarding your experience and would like to address your concerns. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com for further assistance.

April 02, 2025

Upon arrival at this dealership for an oil change that was scheduled by them, I waited for more than 2 hours, after which the car was returned with an apology and new oil. Avoid doing maintenance with th More

by rick.ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera (5 stars) for honesty
Apr 03, 2025 -

Reliable Nissan responded

We understand that waiting for more than 2 hours is not the experience we aim to provide. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com for further assistance.

April 02, 2025

It was fast! The employees are very friendly. I trust them and highly recommend them More

by ODALYSSAIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
Apr 03, 2025 -

Reliable Nissan responded

Odalys, thank you for your fantastic review! We're thrilled to hear you had a speedy experience with our friendly team. Your trust and recommendation mean a lot to us. Looking forward to serving you again soon!

April 01, 2025

I prefer to go to nissan, but I am finding fewer reasons to do so. Oil changes are 3 times the cost than other businesses, and it's so hard to make an appointment, much less one that is quicker than 2 hours More

by mishers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Apr 03, 2025 -

Reliable Nissan responded

We understand your concerns about the cost and appointment scheduling. Our goal is to provide efficient service, and we appreciate your input. For further assistance, please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

April 01, 2025

My service was fast and professional everyone was very accommodating and they vacuumed my vehicle too More

by TY8MARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Reliable Nissan responded

Thank you for the great feedback! We're so glad to hear that your service was fast, professional, and that our team went the extra mile by vacuuming your vehicle. We truly appreciate your comments and look forward to assisting you again in the future!

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