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Reliable Nissan - Service Center

Albuquerque, NM

4.1
931 Reviews
Call Service Center (505) 715-5905

931 Reviews of Reliable Nissan - Service Center

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March 21, 2025

Lacks communication, never got a phone call all day. Then performed a job that wasn't even authorized. More

by Shayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Reliable Nissan responded

We understand the importance of clear communication throughout your service experience. Your concerns are important to us, and we’d like to address them directly. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can discuss this further and work toward a resolution.

March 21, 2025

Outstanding service every time. Quick and efficient we love reliable nissan and will be back for future needs! More

by LOVLEYXOXO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Mar 24, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our service. Your trust means everything to us, and we can't wait to assist you again in the future!

March 21, 2025

Overall very great customer service, I have currently 3 vehicles , a total of 4 since 2019. Every visit has been phenomenal and I’ve felt welcomed every time. I was only 19 when I purchased my first vehicl More

by PLATERO_JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Mar 24, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear about your positive experiences and appreciate your loyalty over the years. It's fantastic to know you feel welcomed and respected during your visits. We look forward to continuing to serve you and your vehicles in the future!

March 21, 2025

The service was quick, the dealers were friendly, and I enjoyed the app for service updates More

by Kali_boeckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Kali! We're thrilled to hear you enjoyed our quick service and friendly dealers. It's great to know our app is making your experience even better. We appreciate your support and look forward to keeping you updated!

March 18, 2025

Customer service was awful and the gentleman was very rude. This happened again when I called recently with some questions and concerns. I've been with nissan for 8 years. I've never been treated this More

by SNAPODACA87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
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Mar 19, 2025 -

Reliable Nissan responded

We value your loyalty over the past 8 years and take your concerns seriously. To discuss this matter further, please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

March 17, 2025

A lot to write but if you personally want to hear about what happen that day you can call me with the number on file. More

by plopez2385
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Reliable Nissan responded

We understand the importance of addressing any concerns you may have. If you'd like to discuss your visit further, please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

March 16, 2025

Greeted in a friendly, courteous and professional manner. Task performed was described to me along with an explanation of the reason for it. More

by cm_craig89
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
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Mar 18, 2025 -

Reliable Nissan responded

Thank you for your great feedback! We're so glad to hear that you were greeted in a friendly, courteous, and professional manner, and that the task was clearly explained to you. We strive to provide excellent service, and we appreciate you taking the time to share your experience!

March 15, 2025

They were extremely helpful and kind. I had my one year old with me and they were so friendly to him. I was very happy with my service. More

by AMBER.FREEZE
Recommend Dealer
Yes
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Mar 18, 2025 -

Reliable Nissan responded

Amber, thank you for your wonderful feedback! We’re thrilled to hear that our team provided such friendly service, especially with your little one in tow. We look forward to welcoming you both back soon!

March 15, 2025

They were extremely helpful, prompt and kind. They took their time and didn't try to over sell me More

by AMBER.FREEZE
Recommend Dealer
Yes
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Mar 18, 2025 -

Reliable Nissan responded

Amber, thank you for your wonderful feedback! We’re thrilled to hear that our team provided you with helpful and genuine service. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again!

March 15, 2025

Great communication, very informative, and kept me in the loop of any changes or updates. Wonderful experience and excellent work. More

by Knowell6380
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
Report | Print
Mar 18, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Keeping our clients informed is a priority for us, and it's great to know we met your expectations. We appreciate your kind words and look forward to working with you again!

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