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Reliable Nissan - Service Center

Albuquerque, NM

4.1
929 Reviews
Call Service Center (505) 715-5905

929 Reviews of Reliable Nissan - Service Center

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March 14, 2025

Went for a oil change sent us back home with no oil and most likely a xxxxed engine. The worst service. More

by KYZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

We've received your feedback regarding your recent oil change and the concerns you've raised about your vehicle. We strive to provide quality service and are eager to understand your experience fully. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can discuss this in detail and take the necessary steps to address the situation.

March 14, 2025

Have purchased several vehicles there and this was the first time I was treated as a customer. More

by pompogarcia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

Thanks for sharing your experience! We're thrilled to hear that you felt valued during your visit. Our goal is to provide great service to all our customers, and it’s wonderful to know we hit the mark with you. We appreciate your continued support!

March 14, 2025

Great job getting my car in and fixed quite fast. Communication was great and I received timely updates More

by smp2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a positive experience with our service and communication. Fast and efficient care is our goal, and your feedback means a lot to us. Looking forward to serving you again in the future!

March 14, 2025

Ramon was absolutely amazing. Always communicative and attentive. It was a difficult day for me and my family and he took good care if us. Amazing job. The only problems was t More

by MINDIOLAANDRES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Ramon provided excellent service during a tough time. We appreciate your feedback about the battery cables and will ensure our team addresses this. Your satisfaction is important to us, and we're glad the car is running smoothly now!

March 11, 2025

Very friendly service, the wait time was not that long ,let me know what is going on with my car More

by MAES1759GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Mar 12, 2025 -

Reliable Nissan responded

Thank you for your positive feedback! We’re so glad to hear that you had a friendly experience and that the wait time was minimal. We always strive to keep you informed throughout the process. If you need anything else in the future, feel free to reach out!

March 11, 2025

Clean, well maintained with lots of places to sit while waiting. Courteous staff and techs. More

by felker.pam
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Reliable Nissan responded

Thank you for your feedback! We’re glad to hear that you had a comfortable experience with us and found our staff courteous and helpful. We take pride in maintaining a welcoming environment for our customers. If you need anything else in the future, feel free to reach out!

March 10, 2025

Nissan service center is always great! Super quick and reliable! They always make sure all my concerns are addressed. More

by Jess Spittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Mar 11, 2025 -

Reliable Nissan responded

Thank you for your positive feedback! We're thrilled to hear that our Nissan service center consistently provides quick, reliable service and addresses all of your concerns. We appreciate your trust and look forward to helping you again in the future!

March 10, 2025

Service was Fast, staff was communicative, and reliable. Will be servicing here again for any of my auto needs. More

by Angel_Almanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Reliable Nissan responded

Thank you for your great feedback! We're thrilled to hear that you had a fast, communicative, and reliable service experience. We look forward to assisting you with any of your future auto needs!

March 10, 2025

Great place to buy a car, service department seems fairly proficient so far. They have a nice clean seating area while you wait for your car. More

by Picky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Mar 11, 2025 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear you've had a positive experience with both our sales and service departments. We strive to provide a comfortable and efficient environment, and we appreciate your kind words about our seating area. We look forward to assisting you again in the future!

March 10, 2025

Very friendly, fast and he knew how to explain very well. Good customer service. Thank you More

by munozrosa90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our friendly and fast service, and that everything was explained clearly. We appreciate your feedback and look forward to assisting you again in the future!

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