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Reliable Nissan - Service Center

Albuquerque, NM

4.1
963 Reviews
Call Service Center (505) 715-5905

963 Reviews of Reliable Nissan - Service Center

Sort by
March 02, 2025

My service for engine lights problem was solved and fixed. It went fine as scheduled. More

by KDYTOLEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Reliable Nissan responded

Thanks for the awesome review! We're thrilled to hear that your engine light issue was resolved smoothly and on schedule. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

February 27, 2025

The people at Reliable is why I take my car there. The service is always friendly and they do an excellent job. Everyone smiles and makes me feel that both my car and I are important. More

by KESLERJ14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
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Feb 28, 2025 -

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear that our team's friendly service makes a difference for you. Your car's care is our priority, and we appreciate you trusting us with it. Looking forward to your next visit!

February 27, 2025

I was not advised about the price of my service beforehand. I was not happy with the total price. More

by Yoana Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Reliable Nissan responded

We understand your concern regarding the price of your service and apologize for the lack of prior communication about the cost. We strive to provide transparency in all aspects of our service, and we’re sorry that we didn’t meet that expectation with your visit. To address this further, we invite you to contact Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

February 26, 2025

We had our transmission replaced on our car, the parts arrived quick and the repair were finished quick. However when I went to pick up the vehicle i was directed straight to cashier, paid my bill and giv More

by DannymannyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Reliable Nissan responded

We’re pleased to hear that the parts arrived quickly and the repair was completed promptly. We understand that communication is key, and we strive to ensure every customer is fully informed about their vehicle's repairs and any necessary maintenance. If you have any further questions or need additional information, please feel free to contact Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

February 26, 2025

Dylan in service was amazing! All the service employees were welcoming and attentive. All my service needs we're taking care of the same day. More

by bettyboop9990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Dylan and our service team provided an amazing experience and took care of all your needs the same day. We appreciate your support and look forward to serving you again!

February 26, 2025

Very quick, had a coupon and they honored it and stuck to the price! Very impressed! More

by MLGNEWMEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with us. Honoring coupons and providing quick service is what we aim for. Your satisfaction means a lot to us!

February 26, 2025

Having a new mirror installed on my Frontier Pro 4X pickup was an expensive proposition, but Reliable got the part ordered and got it installed pretty quickly. The strange thing was that the day after More

by GMAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're glad to hear you had a quick installation experience. We apologize for the mix-up with the appointment call. Your satisfaction is important to us, and we'll work to ensure better communication in the future. Enjoy your new mirror!

February 26, 2025

About my oil change it looks like they dont check it afterwards cuz its short a half court More

by JRTN1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
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February 26, 2025

Excellent service and very professional and explained everything that my vehicle will need. Thank you More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Reliable Nissan responded

Adrian, thank you for your fantastic feedback! We're thrilled to hear you had a great experience and found our service professional and informative. We’re here to ensure your vehicle is always in top shape. Looking forward to seeing you again!

February 25, 2025

Employees ruin my screws under neath my car . I’ll never take it there again More

by DYANASANCHEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Reliable Nissan responded

We understand how important it is to maintain your car properly, and we're disappointed to hear that you encountered an issue with the screws. We take matters like this seriously and would like the opportunity to make things right. Please contact Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can further address your concerns and work towards a resolution.

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