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Reliable Nissan - Service Center

Albuquerque, NM

4.1
920 Reviews

920 Reviews of Reliable Nissan - Service Center

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February 04, 2025

David took good care of me and treated me respectfully and answered all my questions and inquiries. Excellent work. More

by Trent2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Service Dept.
Feb 06, 2025 -

Reliable Nissan responded

Thanks for sharing your experience! We're thrilled to hear that David provided you with respectful and attentive service. Your satisfaction is our priority, and we appreciate your kind words about his work. Looking forward to serving you again soon!

February 04, 2025

They found exactly what I was looking for when I was purchasing my car. Nice and professional too! More

by rhoadstrips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you found exactly what you needed and had a great experience with our team. Your satisfaction is our top priority, and we appreciate your kind words! Enjoy your new car!

February 03, 2025

The service was fast and friendly. Just a little disappointed. Asked to change out the battery in my key fob and reset the service light which I had to go back and have both done becau More

by ymarquez92563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Reliable Nissan responded

Thanks for your fantastic review! We're glad you enjoyed our fast and friendly service. We apologize for the oversight with your key fob and service light. Your feedback is invaluable, and we’ll ensure our team is more attentive in the future. We appreciate your understanding!

February 02, 2025

They listened to my concerns and fixed the problems that I was having. I am impressed More

by JENNIE_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa, Steve Vigil
Feb 05, 2025 -

Reliable Nissan responded

Thanks, Jennie! We're thrilled to hear that your concerns were addressed and that you're impressed with our service. Your feedback motivates us to keep improving and delivering the best experience possible!

February 02, 2025

Ramon was helpful and attentive. Happy to hear the issue with my car very quickly. More

by RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Rodriguez! We're thrilled to hear Ramon provided you with prompt and helpful service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

January 31, 2025

Easy to get appointments. The service department gives timely updates and is up-front about pricing. More

by JMMontoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We’re thrilled to hear you had a smooth experience with our service department. Keeping our customers informed and satisfied is our top priority. Looking forward to serving you again soon!

January 31, 2025

Saved me a lot of money by the great diagnostic testing of my truck. Thought I was looking at a blown head gasket it wasn’t great job on the fix as well. More

by CWOOD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that our diagnostic testing saved you money and that you're satisfied with the repair. Your feedback motivates us to keep delivering top-notch service. We appreciate your support!

January 31, 2025

Service department needed help. Hope the crew is more attentive to what the job is being asked by customers More

by danjel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barerra
Feb 03, 2025 -

Reliable Nissan responded

Thanks for your feedback! We appreciate your insights and are committed to improving our service. We'll ensure our team is more attentive to customer needs moving forward. Your input helps us grow!

January 31, 2025

Everyone is kind and helpful. Never feel pressured. Have been going there since 2021. Thanjs More

by BONESPAEZ45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hesselgrave
Feb 03, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you've had such a positive experience since 2021. Our team is dedicated to creating a welcoming space, and your kind words mean a lot to us. Looking forward to seeing you again soon!

January 31, 2025

So far as I’m driving my car, it’s going good. Except who ever rotated my tires and put air, didn’t put one of my red metal cap back on tire where air goes. I called, but I guess they didn’t fin More

by genesspecialtys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know there names
Feb 03, 2025 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear your car is running well. We apologize for the oversight with the tire cap and appreciate you bringing this to our attention. We'll work on improving our service to ensure this doesn’t happen again.

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