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Reliable Nissan - Service Center

Albuquerque, NM

4.1
929 Reviews
Call Service Center (505) 715-5905

929 Reviews of Reliable Nissan - Service Center

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January 21, 2025

My car was handled fast, professionally and with up most customer service and support. 10/10 services would recommend. More

by BRENNADELOWERY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Aidan Bryan, Isaac Avila, Daniel Jurado, Alvin De La Cruz
Report | Print
Jan 22, 2025 -

Reliable Nissan responded

Brenna, we’re thrilled to hear you had such a positive experience! Our team strives for excellence, and your recommendation means the world to us. Thank you for taking the time to share your feedback!

January 20, 2025

They put the wrong milage in the report talked to them several times. They have not fixed the issue. More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Reliable Nissan responded

We understand the frustration you've experienced with the incorrect mileage report. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com, so we can address the matter directly and make sure everything is corrected to your satisfaction.

January 19, 2025

I've been coming here for years, always will. Really good service, and professional. They will help you to understand if you don't. More

by gigiafoley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel stevens, Steve Vigil
Report | Print
Jan 20, 2025 -

Reliable Nissan responded

Thank you for your loyal support and kind words! We're thrilled to hear you appreciate our service and professionalism. It's our goal to ensure everyone feels comfortable and informed. We look forward to welcoming you back for many more years!

January 18, 2025

Very clean and professional. I was surprised by my wait time it was less than an hour More

by 1989EHOAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Jan 20, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with us. Our team works hard to maintain a clean environment and minimize wait times. We appreciate your feedback and look forward to seeing you again soon!

January 18, 2025

Gregg excellent communication and timely service on my Titan. Truck is running smoothly now thanks More

by rondakayemills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Report | Print
Jan 20, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear that Gregg provided excellent communication and service. It's great to know your Titan is running smoothly. Your satisfaction means a lot to us!

January 18, 2025

Everyone was very friendly, and they fixed my car in a good time frame. Love the new hub caps! More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera, Steve Vigil
Report | Print
Jan 20, 2025 -

Reliable Nissan responded

Thanks for the fantastic review, Michelle! We're thrilled to hear you had a great experience and love your new hub caps. Our team loves making sure every visit is a positive one. Drive safely and see you next time!

January 17, 2025

Reliable Nissan did a fine job with getting my part replaced. It took longer than promised, but they stayed in communication. More

by DNH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Reliable Nissan responded

Thank you for your feedback! We’re glad to hear you were satisfied with the part replacement and our communication. We appreciate your patience and will work on improving our timing for future services. Your support means a lot to us!

January 16, 2025

Very professional very courteous work was done in a timely manner staff explained everything thoroughly More

by TORIAMONTOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg, Steve Vigil
Report | Print
Jan 17, 2025 -

Reliable Nissan responded

Thanks for the fantastic review, Tori! We're thrilled to hear that our team's professionalism and thorough communication made a positive impact on your experience. Your satisfaction is our priority, and we look forward to serving you again in the future!

January 16, 2025

I have always had good relations with your service department, except one time when they lost the locking wheel lug nut and would not own up to it, your sales department I will never buy another Nissa More

by archery2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any of them
Report | Print
Jan 16, 2025 -

Reliable Nissan responded

Thanks for your feedback! We’re glad to hear you’ve had positive experiences with our service team. We’re sorry to learn about the past issue and appreciate your honesty. Your insights help us improve, and we hope to regain your trust in the future.

January 16, 2025

Abdule my sales guy was amazing he took care of all my need and would recommend any future buyers to him More

by Shovelhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear that Abdule provided excellent service and met your needs. Your recommendation means a lot to us, and we look forward to helping more customers in the future!

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