Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,020 Reviews
Call Service Center (505) 715-5905

1,020 Reviews of Reliable Nissan - Service Center

Sort by
December 19, 2024

I live 150 miles away from your dealership and I still wouldn’t use anyone else! You are Excellent! More

by pote45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Reliable Nissan responded

Thanks! We truly appreciate your loyalty and are thrilled to hear about your positive experience. It means a lot to us that you choose to travel so far for our service. We look forward to assisting you again in the future!

December 19, 2024

Nick and his team were fantastic On time very informative and very helpful glad to see him in service More

by TLZYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Reliable Nissan responded

We’re thrilled to hear you had such a great experience with Nick and the team! Timeliness and helpfulness are our top priorities, and your feedback truly means a lot. Thanks for taking the time to share your thoughts!

December 19, 2024

Had scheduled appointment for Saturday morning. Upon arrival told sorry but the technicians that are needed for repair work don't work on the weekends. I guess my time is not valuable. More

by terrylutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Reliable Nissan responded

We understand how important your time is, and we apologize for any inconvenience caused by the scheduling miscommunication. We aim to provide clear communication and reliable service, so we truly regret that we did not meet those expectations. If you’d like to discuss this matter further or reschedule your repair, please don’t hesitate to reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com.

December 19, 2024

Nice clean area , very prompt to help you. I will recommend it to other people. More

by pattyjmz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Reliable Nissan responded

Thanks, Patty! We're thrilled to hear you had a great experience with us. Cleanliness and prompt service are top priorities, and your recommendation means a lot. We look forward to welcoming you and your friends back soon!

December 19, 2024

It took three weeks to get the part in for my Pathfinder. Ramon was very helpful More

by shonns2471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Reliable Nissan responded

We understand how frustrating it can be to wait for a part, and we appreciate your patience during this process. It’s great to hear that Ramon was helpful throughout, and we’ll be sure to pass along your kind words to him. For any further concerns or questions about your Pathfinder’s service, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

December 15, 2024

They are always customer friendly and my car is ready in the time frame given even If I don't make an appointment. More

by POOHLA_2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Report | Print
Dec 16, 2024 -

Reliable Nissan responded

Thank you for the fantastic review! We're thrilled to hear that you appreciate our friendly service and timely deliveries. Your satisfaction is our top priority, and we look forward to serving you again soon!

December 14, 2024

The staff are always friendly, welcoming and willing to answer any questions I have. Also able to accommodate my work schedule which I really appreciate! More

by VPBJAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear that our team made such a positive impact on your experience. We strive to be as accommodating and friendly as possible. Your feedback means a lot to us!

December 14, 2024

Really like how they offer lyft so that your not having to sit and wait. More

by COURTNEYGACHUPIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Reliable Nissan responded

Courtney, we’re thrilled to hear you enjoyed our Lyft service! We strive to make your experience as convenient as possible. Thanks for sharing your positive feedback!

December 14, 2024

Good service, except the fact is after spending $350 on an extra key fob and re-program I was told the price did not include the spare key in the fob…. Manuel told me the key was $8.00 more and then he wen More

by CROYBAL5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rios - parts… 5 stars
Report | Print
Dec 16, 2024 -

Reliable Nissan responded

We understand how frustrating it can be when there are discrepancies in pricing and expectations, especially after such a significant purchase. We take transparency seriously and will address this with our team to ensure that future customers are given clear and consistent information. If you’d like to discuss this matter further, please don’t hesitate to reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com.

December 14, 2024

Dyan Luculano is a knowledgeable service advisor,informed me in a timely manner, when my vehicle was done. More

by MARQ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyan Luculano
Report | Print
Dec 16, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear about your positive experience with us. Timely communication is key, and we're glad she kept you informed. We appreciate your feedback and look to serving you again!

1
...
37
38
39
...
102