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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,020 Reviews
Call Service Center (505) 715-5905

1,020 Reviews of Reliable Nissan - Service Center

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December 07, 2024

The service was done in a fast and efficient manner. The wait was reasonable.. The service personnel were friendly and cordial. The waiting room was clean and comfortable. More

by PACHECOLEROYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Reliable Nissan responded

Thank you! We're thrilled to hear that you had a positive experience with our team. We strive to provide efficient service and a welcoming atmosphere. Your feedback truly motivates us to keep improving!

December 07, 2024

We really liked the salesman they called Peanuts! He went way beyond to try to make a sales!we are sorry we couldn’t make a deal with just him! More

by CHILDERS.KIRBY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept was great! We worked with several there!
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Dec 09, 2024 -

Reliable Nissan responded

It's clear that he went above and beyond to ensure you had a great experience, and we're sorry that we couldn't finalize the deal this time around. We understand how important it is to find the right fit, and we’d love the opportunity to discuss this further and explore other possibilities with you. Please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

December 07, 2024

I was ripped off for 1300. 00 and my car is not fixed. I spoke to the Manager Steve and he did not help me. They cheated me and I will be filing a formal complaint against this More

by KTAMINICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Dec 09, 2024 -

Reliable Nissan responded

We sincerely apologize for the frustration you've encountered, and we understand how upsetting it can be when expectations are not met. We want to make sure you are taken care of, and that your concerns are fully addressed. Please reach out to Steve Vigil, our Service Director, directly at Svirgil@vtaig.com so we can better understand the situation.

December 07, 2024

Nice job got it done right away good communication will go there again.also good hours. More

by Joeescudero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Dec 09, 2024 -

Reliable Nissan responded

Thanks for the awesome feedback! We're thrilled to hear you had a positive experience with our team and appreciate your recognition of our communication and hours. We look forward to seeing you again soon!

December 06, 2024

Manny G was very helpful, kind and professional! Wait time was minimal as he was on the phone when I arrived. More

by LINDAFRESQUEZ1778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Reliable Nissan responded

Thank you, Linda! We’re thrilled to hear about your positive experience with Manny G. Our team strives to provide excellent service, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again soon!

December 05, 2024

Went in for Transmission service. Everything was handled in a professional manner. All staff were courtesy in the dealership, while waiting for service to be completed. More

by legat69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that your transmission service was handled professionally and that our staff made your visit pleasant. We appreciate your trust in us and look forward to serving you again in the future!

December 05, 2024

Very pleasant and extremely helpful! ! I have Parkinson disease and felt very safe and will definitely be back for my car maintenance. More

by JNCEDUCATORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Dec 06, 2024 -

Reliable Nissan responded

Thank you so much for sharing your experience! We're glad to hear that you felt safe and well taken care of. We truly appreciate your trust in us, and we're here to assist with all your future car maintenance needs. If there's anything else we can do to make your visits even better, please don't hesitate to let us know!

December 05, 2024

Great service, prompt. Helpful, informative. The vehicle was done when promised. Vehicle was left clean Thank you. More

by Matco2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. We always strive to provide prompt, helpful, and informative service while ensuring your vehicle is returned to you clean and ready to go. We appreciate your business and look forward to serving you again in the future!

December 05, 2024

Got the run around with everyone I dealt with. Felt like I was taken advantage of and that I was not given the respect that a consumer deserves. More

by matthew.murillo23
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa , Steve Vigil
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Dec 09, 2024 -

Reliable Nissan responded

We're truly sorry to hear about your experience and understand your frustration. We take customer concerns very seriously and would like to make this right for you. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can address your concerns directly. Thank you for bringing this to our attention.

December 04, 2024

Thorough and precise service in a short time. Took care of my service issue in one day. More

by Paco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in Service above and beyond to take care of what I needed and also followed up with a pho e call. Great customer service.
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Dec 05, 2024 -

Reliable Nissan responded

Paco, thank you for your fantastic review! We're thrilled to hear that our team delivered thorough and prompt service to resolve your issue. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

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