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Reliable Nissan - Service Center

Albuquerque, NM

4.1
936 Reviews

936 Reviews of Reliable Nissan - Service Center

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October 21, 2024

My vehicle was service promptly, and I was able to get a ride from Lyft so that I could continue about my day while they worked on my car. More

by FAMILIANASTASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Oct 22, 2024 -

Reliable Nissan responded

Thank you! We’re thrilled to hear you had a seamless experience with our service and appreciated the Lyft ride. Your satisfaction is our priority, and we’re here to keep your vehicle running smoothly!

October 19, 2024

My experience was very good and the services provided are always excellent. I will continue to bring my Nissan Rogue to Reliable. More

by SAMPESO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phu Nguyen
Oct 21, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with us and appreciate your loyalty to Reliable. We look forward to continuing to provide excellent service for your Nissan Rogue!

October 19, 2024

Brought my car in for a battery replacement and it was quick service. They were very nice. More

by solana r.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Reliable Nissan responded

Thank you for your kind words, Solana! We're thrilled to hear you had a quick and friendly experience with your battery replacement. We always strive to provide excellent service and appreciate your support!

October 19, 2024

Greeted promptly. Serviced vehicle as requested. Notification when service completed. Reliable like their name brand More

by PAMILLS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with us. Our team takes pride in being reliable and providing prompt service. Your feedback motivates us to keep delivering the best for our customers!

October 18, 2024

The service department was the only part of this dealership that was honest, nice, and helpful! More

by PEARL_CONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Reliable Nissan responded

Thank you, Pearl! We're thrilled to hear that our service department made such a positive impression. Our team strives to provide honest and helpful service, and your feedback means a lot to us. We look forward to assisting you again in the future!

October 18, 2024

Do not recommend. The service department attempted to tell me my vehicle needed more than it actually did. More

by Stephsalas86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Reliable Nissan responded

We understand how important it is for our customers to receive honest and accurate assessments of their vehicles. Your feedback is crucial in helping us improve our service standards. If you'd like to discuss your concerns further, please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

October 17, 2024

Excellent customer service , honest and very good at letting me know about due services to maintain my vehicle in prime conditions More

by FRANK2VG8080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Oct 21, 2024 -

Reliable Nissan responded

Frank, thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our customer service and that we could help keep your vehicle in top shape. Your satisfaction means a lot to us!

October 17, 2024

Manny Garcia was very helpful and courteous. He helped my daughter with the vehicle and the work was taken care of in a timely manner. More

by asanch84@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Reliable Nissan responded

Thanks for your kind words, Asanch! We're thrilled to hear that Manny provided excellent service and helped your daughter efficiently. We appreciate your feedback and look forward to serving you again in the future!

October 17, 2024

My car had a bad battery and the dealership charged it and kept my car for a week. I had no updates until the car was ready to be picked up. I would call at least once a day and would get the response of More

by DOVE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Reliable Nissan responded

We truly understand the frustration that comes with the lack of communication and extended time your vehicle was kept. It’s concerning to hear that you were not receiving updates and had to take matters into your own hands to replace the battery after the service. We apologize for any inconvenience caused and value your feedback as it helps us improve. To discuss your experience in more detail and work toward a resolution, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

October 17, 2024

We were very happy with the service we received. I've dealt with other dealers and had never been as satisfied as I was with them. We had some repairs that needed to be done at the time of purchase More

by kragsallander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Oct 21, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you had such a positive experience with our service and repairs. Your satisfaction is our priority, and we’re glad we could meet your expectations. Looking forward to assisting you again in the future!

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