Reliable Nissan - Service Center

Worst service I have had. Was told the service would take 1 and 1/2 hours and I was there for 4 hours. I was not offered a ride home to wait and I had to keep asking how much Was told the service would take 1 and 1/2 hours and I was there for 4 hours. I was not offered a ride home to wait and I had to keep asking how much longer for the car to be done If it wasn't a free first service I would have left. I had an appointment. More

I was hung up on while making the appointment. Placed on hold for 15 minutes. When I showed up to the appointment at 6:50a for my 7a appointment, no one would acknowledge I was at the locked door Placed on hold for 15 minutes. When I showed up to the appointment at 6:50a for my 7a appointment, no one would acknowledge I was at the locked door because they “weren’t open yet”. I was quoted a hour wait time when making the appointment and when I arrived at the appointment. I was at the dealership from 6:50a to 11:30a and I had to keep asking them to check if my car was done. They never completed the service and I have to go back because they didn’t have a part. My time was not valued. I also received my car back not the way I left it- like the protection cover ripped off the door frame. More

Thank you Mr. N. Anaya for your excellent service! We need people like you in Los Angeles! We appreciate the speedy service of Nissan Albuquerque for assisting us N. Anaya for your excellent service! We need people like you in Los Angeles! We appreciate the speedy service of Nissan Albuquerque for assisting us and getting us back on the road. More

The service center has always been upfront and honest. They have made the experience more enjoyable and have made me feel more confident in their ability to do the work that I have requested. They have made the experience more enjoyable and have made me feel more confident in their ability to do the work that I have requested. More

Took forever to check in. Gave me the wrong key fob when service was completed. Gave me the wrong key fob when service was completed. More

I keep taking my car and they don't find the problem with it. When I get in and drive it home the noise is still there. I'm getting ready to trade it in for a Kia. Its so frustrating. it. When I get in and drive it home the noise is still there. I'm getting ready to trade it in for a Kia. Its so frustrating. More

I prefer going to Reliable versus anywhere else. I like the mailed coupons and the people seem to care. I like the mailed coupons and the people seem to care. More

He told me it would be 409 and when I came to pay it was over 800 over 800 More

Always great service at Reliable. Nick was an awesome advisor. Got my vehicle in and out in under 20 minutes. Nick was an awesome advisor. Got my vehicle in and out in under 20 minutes. More

Great service they took really good care of my needs thanks for great service on my car. thanks for great service on my car. More