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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,012 Reviews
Call Service Center (505) 715-5905

1,012 Reviews of Reliable Nissan - Service Center

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November 08, 2024

I am unsure who Ramon is. But my overall service with Reliable Nissan was a nightmare. More

by fuentesfrancisco32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Sales person
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Nov 11, 2024 -

Reliable Nissan responded

We understand how important it is to have a smooth service experience, and we sincerely apologize that your visit did not meet expectations. We strive to provide exceptional service to all our customers, and it’s clear we missed the mark in your case. To resolve any remaining concerns, please feel free to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 07, 2024

No comment at all the customers service is excellent. I hope they keep this thing all the time. More

by Ramesh shrestha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Reliable Nissan responded

Ramesh, thank you for your fantastic feedback! We're thrilled to hear you had such a great experience with our customer service. We’re committed to maintaining this high standard and appreciate your support!

November 06, 2024

I love this dealership they are very professional and reliable I highly recommend anyone to come there More

by Kobry.matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion
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Nov 07, 2024 -

Reliable Nissan responded

Thanks, Kobry! We’re thrilled to hear you had a great experience with us. Our team strives to provide professional and reliable service, and your recommendation means a lot. We look forward to seeing you again!

November 06, 2024

Was treated very well and expect to come back and tell everybody else I know to stop by More

by Conradcunes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Reliable Nissan responded

Thanks, Conrad! We're thrilled to hear you had such a positive experience. Your recommendation means a lot to us, and we can’t wait to welcome you back!

November 06, 2024

They don't call you when your car is ready. Very unsatisfied. Thank you again More

by darla.sheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

We understand how important it is to stay updated on the status of your vehicle, and we sincerely apologize for any frustration caused by the lack of communication. We strive to provide the best service possible and will work to improve in this area. If you’d like to discuss this further, please don’t hesitate to reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com.

November 06, 2024

This dealership is extremely helpful with any issue or questions I have. They’re also very fast with working on your vehicle More

by layla sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Layla, thank you for your fantastic review! We're thrilled to hear that our team has been helpful and efficient in addressing your needs. Your satisfaction is our priority, and we appreciate your trust in us!

November 06, 2024

I can't complain, even though two days turned in to seven days, I didn't know it was a big job, over all, they did a awesome job. More

by ddeejjaaxx33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thanks for your understanding! We appreciate your patience during the process and are thrilled to hear you’re happy with the final results. Your feedback helps us improve and keep delivering awesome work!

November 04, 2024

They have really bad service they don't help The costumers about coverage of the car More

by KENIAPEREZ505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Car service
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Nov 05, 2024 -

Reliable Nissan responded

It’s important to us that each customer fully understands their vehicle coverage and feels supported throughout the process. Please know that we’re committed to improving, and we want to address your concerns directly. Our Service Director, Steve Vigil, is available to discuss your experience and make things right. You can reach him at Svirgil@vtaig.com, and he’ll be more than willing to assist.

November 04, 2024

They do appointments which is very convenient and they always honor the time in which you scheduled for service is accurate and speedy and they’ll give me a Lyft ride down the road to my daughters house, More

by LITTLELALA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Reliable Nissan responded

Thank you! We're thrilled to hear you appreciate our appointment system and timely service. It’s great to know the Lyft rides have been helpful for you. Your feedback motivates us to keep delivering the best experience possible!

November 03, 2024

I hand had very positive experiences at Reliable. The service is great, and the employees are helpful and kind. More

by CHRISML7354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Reliable Nissan responded

Thanks for the awesome feedback, Chris! We're thrilled to hear you had positive experiences with our team. We always strive to provide great service, and your kind words mean a lot to us. Looking forward to seeing you again soon!

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