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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,075 Reviews
Call Service Center (505) 715-5905

1,075 Reviews of Reliable Nissan - Service Center

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December 05, 2024

Went in for Transmission service. Everything was handled in a professional manner. All staff were courtesy in the dealership, while waiting for service to be completed. More

by legat69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that your transmission service was handled professionally and that our staff made your visit pleasant. We appreciate your trust in us and look forward to serving you again in the future!

December 05, 2024

Very pleasant and extremely helpful! ! I have Parkinson disease and felt very safe and will definitely be back for my car maintenance. More

by JNCEDUCATORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Dec 06, 2024 -

Reliable Nissan responded

Thank you so much for sharing your experience! We're glad to hear that you felt safe and well taken care of. We truly appreciate your trust in us, and we're here to assist with all your future car maintenance needs. If there's anything else we can do to make your visits even better, please don't hesitate to let us know!

December 05, 2024

Great service, prompt. Helpful, informative. The vehicle was done when promised. Vehicle was left clean Thank you. More

by Matco2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. We always strive to provide prompt, helpful, and informative service while ensuring your vehicle is returned to you clean and ready to go. We appreciate your business and look forward to serving you again in the future!

December 05, 2024

Got the run around with everyone I dealt with. Felt like I was taken advantage of and that I was not given the respect that a consumer deserves. More

by matthew.murillo23
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa , Steve Vigil
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Dec 09, 2024 -

Reliable Nissan responded

We're truly sorry to hear about your experience and understand your frustration. We take customer concerns very seriously and would like to make this right for you. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can address your concerns directly. Thank you for bringing this to our attention.

December 04, 2024

Thorough and precise service in a short time. Took care of my service issue in one day. More

by Paco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in Service above and beyond to take care of what I needed and also followed up with a pho e call. Great customer service.
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Dec 05, 2024 -

Reliable Nissan responded

Paco, thank you for your fantastic review! We're thrilled to hear that our team delivered thorough and prompt service to resolve your issue. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

December 03, 2024

Nick was very helpful and has great customer service, was true to the time and called right away when it was done. More

by jerry.alejo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Jerry! We're thrilled to hear that Nick provided you with excellent service and timely communication. Our team always strives to deliver the best experience possible. We appreciate your support!

December 03, 2024

GREAT JOB. . didn’t take long to take in my vehicle. Explained everything and good service. More

by CHAVEZSHEILANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Dec 04, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and appreciated our service. We strive to provide quick and clear communication. Looking forward to seeing you again!

December 02, 2024

They did a good job fixing my car and they also fixed my recall which was great. Good customer service. More

by PRITULIAHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Reliable Nissan responded

Thank you for your kind words! We’re thrilled to hear that Ramon provided you with excellent service. Our team strives to make every experience memorable, and your feedback means a lot to us. We look forward to welcoming you back soon!

December 02, 2024

Ramon was very nice and helpful he made sure we were taken care of thank you More

by PATRUJILLO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 02, 2024

The service manager , NICK ,was Polite & responsive to our needs . He made sure that our 2011 maxima was repaired promptly And got us back on the road ! More

by TOMANTCLIFF58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Reliable Nissan responded

Tom, thank you for the fantastic review! We're thrilled to hear that Nick provided such attentive service and got your Maxima back on the road quickly. Your satisfaction is our priority, and we appreciate your kind words!

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