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Reliable Nissan - Service Center

Albuquerque, NM

4.1
947 Reviews

947 Reviews of Reliable Nissan - Service Center

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April 26, 2025

I wouldn’t take my car anywhere else than Nissan Dealership All maintenance guys were just wonderful they explained everything thanks guys More

by RUFCHAVEZ780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with our maintenance team. Your satisfaction is our priority, and we appreciate your trust in us for your car care. Looking forward to seeing you again!

April 26, 2025

First I like to thank Nick the service MGR. Thank you for going above and beyond for my family and I! Great guy, very knowledgeable and helpful for our needs! We came in for a detail on ou More

by One up
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

Thanks for your feedback. We're glad Nick provided excellent service, but we’re sorry to hear the detailing didn’t meet your expectations. Your comments about the interior and exterior cleaning are noted, and we’ll use this to improve our services. We appreciate you sharing your experience with us.

April 25, 2025

Very good however, I drove into Albuquerque last Saturday from Grants. It was storming in the big city. A trucker passed me and splashed slush and mud on my windshield. I ran out of washer fluid. No biggie t More

by a33angel1985
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Apr 28, 2025 -

Reliable Nissan responded

Thanks for your detailed feedback! We're thrilled to hear you love your Nissan and appreciate your understanding regarding the washer fluid. We'll ensure our team reinforces fluid checks to avoid future issues. Safe travels, and we hope to see you again soon!

April 25, 2025

I immediately was able to get help, and everyone at the dealership was very nice. ?? it just took longer than expected, which was the only downside!! But overall it was worth the wait!!?? More

by CINDYDELORES33
Recommend Dealer
Yes
Employees Worked With
I know he is a true professional, and he is good looking and black
Apr 28, 2025 -

Reliable Nissan responded

Cindy, thank you for your wonderful review! We're thrilled to hear you received prompt assistance and enjoyed our team's friendly service. We appreciate your patience and understanding regarding the wait time. Your feedback helps us improve, and we look forward to serving you again!

April 25, 2025

Ramon was well-organized, friendly and easy to get a hold of when needed. Very pleased. More

by gaylemaloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear that Ramon made your experience positive and seamless. We appreciate your feedback and look forward to continuing to provide excellent service!

April 25, 2025

She was very pleasant to work with and she was nice about what. Needs the work needs to be done on the vehicle. I'll continue doing business with her. More

by Vanripermike709
Recommend Dealer
Yes
Employees Worked With
Marissa Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Ruiz
Apr 28, 2025 -

Reliable Nissan responded

Thanks for your kind words! We're thrilled to hear you had a great experience. Our team is always here to help with your vehicle needs. Looking forward to seeing you again soon!

April 24, 2025

They were very knowledgeable, professional and ,patient to what was needed and in answering my questions. More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

Thank you, Annette! We’re thrilled to hear that you had a positive experience with our team. Your appreciation for our knowledge and professionalism means a lot to us. We’re always here to help with any questions you may have!

April 24, 2025

I have owned my vehicle for less than 18 months. I have gotten 2 oil changes there. First one, I was told to use an additive which cost me money. And the second oil change I was told I need a tran More

by morrelldebbie63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

It's important to us that our guests feel confident and well-informed when visiting our service department. We always aim to provide recommendations with your vehicle’s best interest in mind, and we understand how important it is that those recommendations align with your vehicle’s specific needs and maintenance schedule. If you’d like to discuss your visit in more detail, we’d welcome the opportunity to connect with you directly. Please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

April 24, 2025

Reliable Nissan is a great dealership and the service department is always courteous and kind. The workers are respectful. More

by GLORIALUJAN6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Reliable Nissan responded

Thank you, Gloria! We're thrilled to hear you had such a positive experience with our service department. Our team takes pride in providing courteous and respectful service, and your feedback means a lot to us. We look forward to seeing you again!

April 24, 2025

Dylan was friendly and very helpful. We were late to our appointment and he made us feel at ease and got us taken care of in spite of being late. More

by CAROLLOPEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Reliable Nissan responded

Thank you, Carol, for your kind words! We're glad to hear that Dylan was able to assist you and make your experience positive despite the delay. We appreciate your feedback and look forward to serving you again!

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