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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,004 Reviews
Call Service Center (505) 715-5905

1,004 Reviews of Reliable Nissan - Service Center

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May 29, 2025

Was able to get my vehicle in the same day to have a recall issue handled and replaced the part within minutes More

by S8NTSGIRL01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a quick and efficient experience with your recall issue. Our team works hard to ensure timely service, and it's great to know we met your expectations!

May 24, 2025

Dylan was very professional person to deal with I will definitely go back to Reliable because of Dylan. More

by yolanda.gabaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Reliable Nissan responded

Thank you, Yolanda! We're thrilled to hear about your positive experience with Dylan. Our team strives to provide professional service, and it’s great to know we met your expectations. We look forward to welcoming you back to Reliable soon!

May 23, 2025

Communication around my vehicle was great! They were also very fast and efficient! Will come back in the future. More

by ANAVALDEZ326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We’re thrilled to hear you had a great experience with our communication and efficiency. Looking forward to welcoming you back in the future!

May 22, 2025

In and out for an oil change like always. I moved to reliable after the horrible service at Melloy over and over again. Best decision I made More

by Alexandra Martinez
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Iuculano
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May 27, 2025 -

Reliable Nissan responded

Alexandra, we're thrilled to hear that you had such a positive experience with your oil change! Thank you for choosing us after your previous frustrations. Your satisfaction is our top priority, and we look forward to continuing to serve you with reliable service in the future!

May 21, 2025

David was very helpful and kept me updated on my vehicle. Nissan let me know that I had a recall and a reminder which was very helpful. More

by bmiera2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're glad to hear David provided you with excellent service and kept you informed about your vehicle. Keeping our customers updated is a priority, and we're happy that you found the recall information helpful. We appreciate your support!

May 21, 2025

Ramon got us taken care of quickly and had us back in the road with now issues. More

by SAMUEL4300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Reliable Nissan responded

Thanks for the great feedback, Samuel! We're thrilled to hear that Ramon provided quick and effective service. Your satisfaction is our priority, and we’re glad you’re back on the road!

May 21, 2025

Very courteous service technicians. I was able to drop it off at 930am and asked to have it back by end of they day. Joe was very nice and reliable. Thank you More

by GREENKG53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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May 22, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had such a positive experience with our technicians. Joe and the team always strive for excellent service, and we appreciate your kind words. Looking forward to serving you again!

May 21, 2025

Customer service was friendly and efficient. they provided me a free Lyft to and from work. More

by Lorvigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear you had a great experience with our customer service. Our team is always here to help, and we're glad you enjoyed the Lyft service. Your support means a lot to us!

May 20, 2025

The people in the shop do great work. I would give them a 5-star rating. Kudos to Toni, Joey and Carlos in the service department. The reason for the one-star rating is because of the ser More

by bqafterhours15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Reliable Nissan responded

We understand your concern regarding the issues you encountered after being told your vehicle was ready. Being told different things multiple times and having to escalate to the dealership manager just to get a resolution is certainly not the kind of follow-up anyone expects, especially when you're relying on clear communication and efficient service. We value your loyalty and the fact that you’ve had good experiences with us in the past. If you're willing, we'd appreciate the chance to follow up with you personally. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can better understand what happened and ensure your concerns are addressed.

May 20, 2025

Was really helpful parts and everything came in quick and job was done really fast More

by CHRISTYMURRIETTA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Reliable Nissan responded

Thanks for the awesome feedback, Christy! We're thrilled to hear that you found our parts helpful and that everything arrived quickly. We aim to make your experience as smooth as possible, and it’s great to know we hit the mark!

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