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Reliable Nissan - Service Center

Albuquerque, NM

4.1
947 Reviews

947 Reviews of Reliable Nissan - Service Center

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April 24, 2025

No parts in stock had to wait 3 days for a tire. Took 2.5 hours for a oil change and tire rotation. More

by STEPHANIEG_69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

We understand the inconvenience of waiting for parts and the longer service time. Sometimes, parts can be out of stock due to factors beyond our control, but we’re always working to get everything as quickly as possible. We appreciate your patience and will continue to look for ways to improve our efficiency. If you have any further questions or concerns, feel free to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

April 24, 2025

Maintenance charges seem to be rather overpriced. I will try shopping around next time. I think their services should be more reasonable. More

by jjfryar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

We understand that pricing is an important consideration, and we always strive to offer quality service at a competitive value. We’re here to help if you ever have any questions about the services you’ve received or if you'd like to discuss any options further. Feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

April 23, 2025

The sales department it’s good, but the service department, it’s not that good More

by HECTORSANMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Reliable Nissan responded

Thank you for your feedback! We’re glad to hear you had a good experience with our sales department. We apologize that the service department didn’t meet your expectations and appreciate your input as we work to improve. We hope to have the chance to provide a better service experience next time!

April 23, 2025

Dear Chat GPT: Describe a very positive experience with a car technician fixing problems on a 2018 Nissan Leaf due to a few recalls in the style of Donald Trump: 'Let me tell you, folks—this was one of the g More

by GabeHesch
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Apr 24, 2025 -

Reliable Nissan responded

Thank you for the entertaining and detailed review! We're absolutely thrilled that your experience with our technician left such a lasting impression—one worthy of presidential praise! It sounds like your Leaf got the five-star, first-class treatment it deserves, from efficient recall repairs to a surprise fix on that mystery rattle. We’re proud to have team members who bring that “legendary technician energy” every day—knowledgeable, transparent, and committed to excellence. We’ll be sure to let the team know they’ve earned total respect! Thanks again for the fantastic feedback!

April 23, 2025

Fast and friendly and reliable That is it for now Cannot say any more now More

by Mitchellfreedman
Recommend Dealer
Yes
Apr 24, 2025 -

Reliable Nissan responded

Thank you for the kind words! We're glad to hear that you found our service fast, friendly, and reliable—that means a lot to us. Whenever you're ready to visit again, we'll be here to provide the same great experience.

April 22, 2025

I was very satisfied with the service that I received especially with the workers who helped me as soon as I arrived at dealership. More

by wowo.fontenelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Reliable Nissan responded

Thank you! We're so glad to hear you were satisfied with the service and that our team was able to assist you right away when you arrived at the dealership.

April 22, 2025

Dylan was great! The best service tech I have had there. If your service tech has a day off you are out of luck. Service is okay but slow. More

by JANETTRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Reliable Nissan responded

Thank you for your feedback! We're thrilled to hear that Dylan provided you with great service and that he stood out as the best tech you've worked with. We appreciate your patience and will take your comments about the service speed into consideration as we strive to improve. We hope to serve you even better next time!

April 19, 2025

Always friendly and great customer service They are very helpful and answered all my questions More

by deespiess6
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 21, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing friendly and helpful service is our top priority, and your feedback means a lot to us!

April 19, 2025

My vehicle was serviced as efficiently as promised, and only work that needed to be done. More

by drukell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear you had a positive experience and appreciate our efficient service. Your satisfaction is our priority, and we look forward to continuing to meet your vehicle needs in the future!

April 19, 2025

Thank you for programing my car. The service dealership were very welcoming. Would recommend to others about reliable Nissan. More

by Alesia McCabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Reliable Nissan responded

Alesia, we’re thrilled to hear you had a great experience with our team! Thank you for recommending us and for your kind words about our service. We’re here to help whenever you need assistance with your Nissan!

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