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Rensselaer Honda

Troy, NY

4.8
614 Reviews

770 Hoosick Rd

Troy, NY

12180

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Showing 614 reviews

January 21, 2024

courteous and helpful, professional, did work in a timely sashion and helped with some other questions More

by chrissul
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy
Jan 22, 2024 -

Rensselaer Honda responded

Thank you for the kind words!

January 20, 2024

I received great service during my last visit. Very friendly staff that took great care of my needs. I highly recommend the service department! More

by terry31661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Proulx, Jason Foster
Jan 22, 2024 -

Rensselaer Honda responded

Thank you for the review and thank you for servicing with us!

January 17, 2024

This dealership is full of fraud people I bought a car from them and after 2 weeks car suddenly stop and turn everything off car was not starting they towed my car to dealership charge for for it they was More

by Inamullah zamani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Smith, Blake Race, Greg Beyer, David Race, Jake Morizio, Thomas Sinkora
Jan 18, 2024 -

Rensselaer Honda responded

We are sorry you feel you had a poor experience with us but after looking into your situation it appears that the way you drive is causing these issues. The first time your car shut off was because you let it run out of gas. You stated that you thought that since it is a hybrid the battery would take over if the vehicle ran out of gas. Unfortunately hybrids don't work this way. All of the other times the vehicle shut off was because you were pressing the brake and the accelerator at the same time. It is very dangerous and not good for the vehicle to drive with both feet. Therefore Honda's have a safety feature that shut's off the car if it senses that both the accelerator and brake are depressed at the same time.

January 15, 2024

The service advisor was very knowledgeable and friendly. She answered all my questions and explained everything on the multi point inspection and wheel alignment sheet. More

by Slyroxie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy
Jan 16, 2024 -

Rensselaer Honda responded

Thank you for the 5-star review! We are thrilled to hear you had a good experience servicing your vehicle with us.

December 30, 2023

My husband and I just purchased our fourth CRV at Rensselaer Honda. Dean, Matt and Ellen were all amazing in helping us through the process. In the past we have used them for servicing our cars. We h More

by kafoley21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean, Matthew James, Ellen Miranda
Jan 02, 2024 -

Rensselaer Honda responded

Thank for the amazing review! We are happy to hear you had a good car buying experience with us!

December 24, 2023

Blake was very helpful and knowledgeable. I have serviced all of my Pilot's at Rensselaer Honda and will continue to go here More

by kspeanburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Race
Dec 27, 2023 -

Rensselaer Honda responded

Thank you for the amazing review and servicing your vehicle with us!

December 21, 2023

I purchased my Honda CRV at Rensselaer Honda and have always used them for vehicle servicing. Very friendly staff across the board to work with. This most recent visit was for an inspection, and Jason su More

by sharmon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Rasile, Jason Foster
Dec 21, 2023 -

Rensselaer Honda responded

Thank you for the amazing review! we are glad to hear you were able to take advantage of our coupons!

October 30, 2023

they did what i asked them to do. they answered ques i had. I dont have to return to get something redone. More

by fred
Recommend Dealer
Yes
Employees Worked With
Blake Race
Oct 31, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review and servicing with us!

October 20, 2023

My visit was just for an oil change. I advised the Service Advisor to not rotate tires because I will have them rotated where I purchased them. The Service advisor was professional and More

by Slyroxie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Foster
Oct 26, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review! We are thrilled to hear you had a good experience with our service department.

October 06, 2023

The Service Advisor was very attentive to my vehicle service issue as I was best able to describe it. Ultimately, the vehicle issue was resolved satisfactorily and the Service Advisor gave me additiona More

by dlmontroy52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy
Oct 09, 2023 -

Rensselaer Honda responded

Thank you for servicing your vehicle with us and giving us a 5-Star review! It is very appreciated.

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