Reynolds Ford Lincoln of Edmond

My service advisor was awesome. My service advisor Lois was awesome. My car was taken care of in a timely fashion, I will be back to see Lois and have work done on my car. My service advisor Lois was awesome. My car was taken care of in a timely fashion, I will be back to see Lois and have work done on my car. More

We Had a Great Experience We recently purchased a vehicle from Reynolds Ford and it was one of the best buying experiences I have had. Daniel was extremely helpful and found a We recently purchased a vehicle from Reynolds Ford and it was one of the best buying experiences I have had. Daniel was extremely helpful and found a car for us that was exactly what we were looking for and helped us through the process by being there for questions as we decided if the vehicle would meet our needs. He was there to help after the purchase as well. They were very fair and more than competitive on pricing. they even did a great deal of the paper work over the phone to make things more convenient More

Good experience Mr. Coffee and Jerry did a great job no back and forth bull just a straight forward sale had me in and out quickly with no pressure Thanks Mr. Coffee and Jerry did a great job no back and forth bull just a straight forward sale had me in and out quickly with no pressure Thanks More

II bought 2 Ford Escapes from Reynold's Ford. Loved my 2010 Escape so much I bought a 2016Escap from Reynolds again! Jo Hong was personable and the Team is GREAT! Deciding on Finance options was Loved my 2010 Escape so much I bought a 2016Escap from Reynolds again! Jo Hong was personable and the Team is GREAT! Deciding on Finance options was a bit confusing this time. Deciding between Leasing and purchasing was difficult and seemed like we were being used to lease. In the end went with purchasing. Feels better to have something tangible. More

Dealership made sure I was a happy customer Dealer worked very hard to make sure I got exactly what I wanted at a fair price. Kevin explained everything about the MKX that I purchased. If I can Dealer worked very hard to make sure I got exactly what I wanted at a fair price. Kevin explained everything about the MKX that I purchased. If I can just remember it now I'll be good to go. Stephen got the paper work done faster then then any other time I have purchased a vehicle. More

Great Service by Dustin! Recent simple service appointment was more than satisfactory. Dustin (service department rep) was informative, appropriately attentive to detail and h Recent simple service appointment was more than satisfactory. Dustin (service department rep) was informative, appropriately attentive to detail and helped ensure quick service. Much appreciated! More

Joy ride I took my car in for recall. Some one there took my car to get their lunch. Found the receipt in my car. Change my radio station to their preference. I took my car in for recall. Some one there took my car to get their lunch. Found the receipt in my car. Change my radio station to their preference. Service manager said it didn't happened. Plus my steering wheel was put back on crooked. NOT HAPPY! More

Misrepresentation of vehicle options Car was advertised online with multiple options which were not included with the car, including having an automatic transmission instead of manual as Car was advertised online with multiple options which were not included with the car, including having an automatic transmission instead of manual as advertised. Having driven two hours to get to the dealership, I bought the vehicle anyway because of its good condition. Only upon much closer inspection and after days of operation did I discover all of the other options which were not included. I asked for a very minor adjustment/reimbursement but the dealership refused. More

Purchase of a navigator Kevin was very helpful and did a good job. I found him friendly and helpful. He has followed up on my DVD players. I would recommend working with him. Kevin was very helpful and did a good job. I found him friendly and helpful. He has followed up on my DVD players. I would recommend working with him. More

I was underwater and drowning on my trade-car. I was in a fix with my trade-in vehicle. We were in need of a vehicle that was AWD and had third row seating. We are the guardian of our grandson and I was in a fix with my trade-in vehicle. We were in need of a vehicle that was AWD and had third row seating. We are the guardian of our grandson and need the extra room. My wife commutes to work every day . The distance is approx. 80 miles round trip through mountains, etc. Last year during a snow storm the 2wd car we had almost wrecked. I was not going to let that happen again, ergo, the AWD. I knew what car I wanted and found one on the internet at Reynolds of Edmund. I thought it was out of my price range with the underwater car but the People at Reynolds treated us like family and made it happen. We love the Lincoln MKT AWD. Thanks to Don and all the people at Reynolds. More