Riata Ford

Purchasing a new car! First of all, if you are looking to buy a new Ford. I highly recommend going to Riata Ford in Manor, Texas. I was looking for a new car and wasn't First of all, if you are looking to buy a new Ford. I highly recommend going to Riata Ford in Manor, Texas. I was looking for a new car and wasn't sure if I would be able to purchase one due to different issues. The Team at Riata Ford worked hard in seeking to help me find a vehicle but also met all my criteria that I was looking for from a to z. I want to give a special thank you to Richard Martinez and Will for working together to assist me. Also the financial team for making things work out as well. I walked out of Riata Ford not only feeling better knowing I had a reliable car but very grateful for the honesty and dedication of these men. Thank you! Cindy Cantu More

repair transmission had my daughter's ford focus in for repairs on transmission. The transmission was suppise to be repaired cost $3000.00 for repairs. she has been back had my daughter's ford focus in for repairs on transmission. The transmission was suppise to be repaired cost $3000.00 for repairs. she has been back 3 times to seek proper repairs. she has spoken with managers. her car is stiil not fixed. she cannot drive more than 45 minutes without it over heating. she now had to take a bus to a funeral in Dallas, since, Riata can not repair her car correctly,after 4 visits for repairs. I am truly saddened that a deakership would take advantage of a young woman trying to get proper repairs done. I Believe the only recourse now is to contact ford corporate. More

No service I picked up a used truck a few months ago. I had to do ALL the maintenance myself. When I received the truck the air filter was terribly dirty... full I picked up a used truck a few months ago. I had to do ALL the maintenance myself. When I received the truck the air filter was terribly dirty... full of junk, same for the cabin air filter. I had to change the oil, it was very black(even in small doses) and it had the WRONG oil filter on. I was lied to by your dealership about the maintenance being up to date. I am very unhappy with my experience. I contacted them about the issue after the purchase, but was never gotten back to. More

Bad customer service and broken promises I brought a car a couple months ago was promise so many things when I went to follow up on the things that was promise it was always and excuse and I’ I brought a car a couple months ago was promise so many things when I went to follow up on the things that was promise it was always and excuse and I’m sorry. I wouldn’t had purchase the car if I knew they wouldn’t hold the bargain if the deal and then was told it was too late for them to do anything about it. Customer service sucks. When in today 6/5:2019 to follow up on my key that was promise. Customer service manager was like if you get something fix and claim it under your warranty and pay 100.00 you can get your key. That was not was promise at the time of deal. I left the shop get to my job three GM manager Mr. Buhl Called for me to come back once I got there he offered to give me the additional key I was promised then when I said I wasn’t coming Barack he wanted to not make me the key he offered to make. Mr. Buhl gonna say we’ll you want to forget about since you say you not gonna come back and I don’t make the key. Poor customer service that’s a threat to me either you come back and I make the key or just walk away. Another customer heard him walked up to me and said you need to call the Better Business Bureau he was wrong More

Awesome Customer Service The salesman I have his name is Cesar Vazquez he his very up front and honest with you. He is very professional and cares about his customers understa The salesman I have his name is Cesar Vazquez he his very up front and honest with you. He is very professional and cares about his customers understanding and what they want, he does his homwork to get the job done. My family and I are very happy with the purchase and I wood go back again to Riata Ford they are the best in the car business. More

Used Vehicle Purchase After searching for a particular vehicle, I found the one I was looking for at Riata Ford in Austin. It was also at a great price. I applied for finan After searching for a particular vehicle, I found the one I was looking for at Riata Ford in Austin. It was also at a great price. I applied for financing on line and was contacted by Will Goodwin. Will advised that I was approved and had the vehicle waiting for me at the dealership. Will made it an easy and pleasant experience. I love the vehicle and Will and Riata were great to work with! More

Thank you Angel and Ryan. Had a great experience with Angel Castilleja and Ryan Fisher of Riata Ford. These two gentlemen were not your typical aggressive car salesman. They we Had a great experience with Angel Castilleja and Ryan Fisher of Riata Ford. These two gentlemen were not your typical aggressive car salesman. They were professional curtious and most helpful. I got the deal and vehicle i wanted and it didn't take all day. More

A personal thank you to Tony and Mike I first wanted a license plate holder and ended up buying a Truck and my partner got SUV. Both Mike and Tony took the time to listen and tell us how t I first wanted a license plate holder and ended up buying a Truck and my partner got SUV. Both Mike and Tony took the time to listen and tell us how to get out of a lease and save money on a truck. I would never say this, but I am hate car salesman because they tend to bug you. Just when you are looking. There guys did not do that. I had to page someone to ask for help and most of all Tony and Mike treated us like family. We were not just a number. I wil say I will go back and buy from there again. Thanks Mike and Tony. More

Great easy no hassle purchase. Ryan and Carlos are excellent. I was extremely busy but they found and brought me the perfect car. Paperwork was ready when I walked in. Ryan and Carlos are excellent. I was extremely busy but they found and brought me the perfect car. Paperwork was ready when I walked in. More

Great buying experience at Riata Ford - Manor Ben Sofer did a great job following up and found me a really nice Ford F-150 truck in my price range and with low miles. He was laid back and helpful Ben Sofer did a great job following up and found me a really nice Ford F-150 truck in my price range and with low miles. He was laid back and helpful and really empathized with what I needed and didn’t try to sell me something I didn’t want. He worked with me to find me exactly what I was looking for. Ryan Fisher, the sales manager, was really nice and gave me a really good deal on my truck. I am very happy with my purchase and I would recommend Riata Ford to anybody who is in the market looking for a Ford vehicle. Definitely contact Ben if you want a truly great experience buying the vehicle you really want. More