Riata Ford

Great great great customer service Carlos went out of his way to help me get the best deal in the car I was looking for. I was quite pleased with him and he has such great customer serv Carlos went out of his way to help me get the best deal in the car I was looking for. I was quite pleased with him and he has such great customer service More

Outstanding Car Buying Experience Professional and Friendly staff! They made car buying an enjoyable experience. I'd suggest making Riata Ford your first stop when thinking of purcha Professional and Friendly staff! They made car buying an enjoyable experience. I'd suggest making Riata Ford your first stop when thinking of purchasing a new vehicle. It will save you a lot of time and headaches rather than trying to deal with others in the area! More

Professional and friendly I just purchased a 2012 Honda Accord from Riata Ford - a great experience with Joy and Rick, who made it easy and satisfying. Joy's response to my in I just purchased a 2012 Honda Accord from Riata Ford - a great experience with Joy and Rick, who made it easy and satisfying. Joy's response to my interest in the car was immediate and when she wasn't available, Rick did a great job of helping me deal with bad communication from my bank in getting the purchase complete. I hadn't purchased a car since 1982 and expected difficulty, but they made it easy. I didn't get a service contract with them only because of the distance between them and me but I have great faith that they would do a professional job if I had. More

Excellent buying experience with Riata I recently purchased a new vehicle from Riata in Manor and very happy that I did. In part b/c they're my local dealer. They're more accessible tha I recently purchased a new vehicle from Riata in Manor and very happy that I did. In part b/c they're my local dealer. They're more accessible than other dealerships I spent time with; I like that if my vehicle needs servicing, they're only a few minutes down the road. And I know having my vehicle serviced at Riata didn't require I purchase from them, but all else equal, I always prefer establishing relationships with local businesses. But in bigger part, the saleswoman I worked with, Joy, committed more of her time to help me than other sales staff at other dealerships did. Of the 12 vehicles I test drove, 6 were at Riata through Joy! She even brought in a Mazda I was interested in from a sister location. And that time in each of those vehicles, w/her helping me understand each of them better, including strengths, trade offs, etc., is what helped me arrive at my final buying decision. I started my vehicle search wanting a Toyota Tundra, but wound up buying a Ford Edge. Perhaps a wide swing, but I'm totally happy w/the Edge and glad I went with it vs. a full size truck or SUV. I feel it's the perfect vehicle for me right now, and Joy played a huge part in helping me arrive at that decision. From there, final pricing was competitive and Jennifer in finance walked me through it patiently and carefully. She clarified each pricing component and indeed, the price Joy said I'd walk out the door with was the same price Jennifer had me sign off on. Overall it was great buying experience once I found Riata; I'd easily recommend them when you decide to purchase your next vehicle. Especially if you're in Manor, but greater Austin residents should consider the short drive to Riata worth it. They're local, generous w/their time, knowledgeable on the vehicles they're selling, and deliver on the price they promise. Overall a crack shot team that I'd easily do business with again. More

Great and Awesome! My experience was great and Awesome, Ajay Malani, Sales was as great as always. He was very friendly, professional and gave awesome customer service! My experience was great and Awesome, Ajay Malani, Sales was as great as always. He was very friendly, professional and gave awesome customer service! And thanks to him I am driving a new Ford Edge Titanium! I am always telling others about the great service at Riata Ford and always tell to ask for Ajay! More

Great Customer Service with no Pressure Riata Ford is the place to shop for your vehicle. AJ, the person have worked with for a new of years is exceptional. There is no pressure, he does h Riata Ford is the place to shop for your vehicle. AJ, the person have worked with for a new of years is exceptional. There is no pressure, he does his research and is prepared with all the fact necessary to make a good decision. He is very personable, and really cares about the customer and is available even after the sale to answer all your questions. Thanks for the opportunity to provide feedback on my experience. More

Great Experience! I worked with Tony and Joy at Riata. I had a pretty crazy situation but rather than just telling me no or trying to sell me a vehicle I wasn't interes I worked with Tony and Joy at Riata. I had a pretty crazy situation but rather than just telling me no or trying to sell me a vehicle I wasn't interested in, Tony recommended a great credit union (that they didn't even work with) that was able to get me approved for the dollar amount I needed! On top of that, I was upside down in my current vehicle by quite a bit, Riata gave me way more for it than any other dealer I had been speaking with and still came down on the price of their vehicle I was purchasing. Awesome experience! I would recommend Riata and specifically Tony and Joy to anyone in the Austin area looking for a new or used car. More

Great Experience I was dreading looking for a new car because it can be very time consuming. However, Michael Jackson at Riata Ford made this experience quick and pain I was dreading looking for a new car because it can be very time consuming. However, Michael Jackson at Riata Ford made this experience quick and painless. More

Riata Ford in Manor is AWESOME!!!!!! One trip out there, told them what I needed, 2nd trip, drove off with my new truck. Bob and Mike rock. No hassle sales and they did what they had to One trip out there, told them what I needed, 2nd trip, drove off with my new truck. Bob and Mike rock. No hassle sales and they did what they had to do to get me what I wanted. More

Great Buying Experience Very professional sales department, Big Thanks to Robert, Tony, and Mike on purchasing our second vehicle, 2018 Ford Escape. looking forward to trade Very professional sales department, Big Thanks to Robert, Tony, and Mike on purchasing our second vehicle, 2018 Ford Escape. looking forward to trade in my 2016 F150 in the near future. More