Riata Ford

Easy and quick purchase of expected vehicle I researched cars online and found a potential car at Riata I liked. I called about seeing the vehicle. They had pulled it aside and had it detailed I researched cars online and found a potential car at Riata I liked. I called about seeing the vehicle. They had pulled it aside and had it detailed and ready for me to look at when I got there. The car was as expected. Very clean interior, engine, and with new tires. Sales process wasn't pushy and let me think through my options. Once I decided, the purchase process was just as quick and easy. Since I was buying a vehicle for my daughter, they even delivered the car to me residence. Overall great experience with Kristen Meredith. More

The most pleasant and smooth car buying experience ever!! I had the pleasure of working with Jeff Colglazier salesman and Mike & Jennifer in Finance. They were really helpful and made the entire process seaml I had the pleasure of working with Jeff Colglazier salesman and Mike & Jennifer in Finance. They were really helpful and made the entire process seamless all the way to delivery! I would recommend this dealership to anyone looking for a new or used vehicle with a trade in or not. They will do their best to get you financed and in a new or used vehicle! More

Best Place to Buy! No high pressure sales staff! Friendly! Patient! Informative! Understanding! Helpful! What else can I say .... excellent service. We stopped at ano No high pressure sales staff! Friendly! Patient! Informative! Understanding! Helpful! What else can I say .... excellent service. We stopped at another dealership prior to Riata Ford just to look around and get some information on a few prices. We were so overwhelmed with the pressure from the sales manager that I decided even if I saw a car I liked for a good price that I would not buy there. It was truly a horrible experience. THEN ... we walked into Riata Ford. Rick Stives was friendly, laid back, and knew what he was talking about. He worked with us on what I wanted and for the price I wanted it for. No games. Then when we picked up the car the next day, Jeff, helped us get familiar with the features, sync my phone, and was patient with all of our questions. My husband and I both bought our last vehicles at Riata Ford, bought this new vehicle there, and will go back when it's time to buy again. It was a great experience. More

Visit here if you are looking for a seamless purchase My vehicle purchase was done in an hour. it was so seamless and they did arrange finance in matter of minutes with a very good interest rate. Kris My vehicle purchase was done in an hour. it was so seamless and they did arrange finance in matter of minutes with a very good interest rate. Kristen Meredith is awesome, she did provide all the insights around the vehicle, market outlook of the vehicle & overall experience was very good. I would recommend Kristen and Ford Riata if you are planning to purchase a new vehicle or a pre owned one. More

Good experience Had a good experience here last week. It was a USAA approved dealership and they treated us very fairly. Our salesman was brand new, but got lots of Had a good experience here last week. It was a USAA approved dealership and they treated us very fairly. Our salesman was brand new, but got lots of help from Sales Manager and other sales folks. We are happy we were his first sale. More

Amicable sales representatives and fast purchase process. Sales representatives were available all the time. At no point during the purchase process did they try to convince me to purchase a vehicle from them Sales representatives were available all the time. At no point during the purchase process did they try to convince me to purchase a vehicle from them, or purchase any additional add-ons once the purchase was complete. The dealership closed the deal with my bank within 2 days of getting a signed purchase order. The sales rep, John Alvarado, was very honest and open about the pricing on the vehicle I was looking to purchase. He was also always available, in person and through telephone, for any questions I had. Overall the experience dealing with Riata Ford was very pleasant. More

Very Pleasant Experience I purchase my 2017 F150 XLT at Riata Ford. Kristen Meredith was my sales associate. She was awesome. She definitely made the entire experience as smoo I purchase my 2017 F150 XLT at Riata Ford. Kristen Meredith was my sales associate. She was awesome. She definitely made the entire experience as smooth as it could possibly get. I have to say that this was the most pleasant car buying experience I have ever had. I recommend Riata Ford and Kristen. Richard Hrabik More

First Time Car Buyer As a first time car buyer I was nervous about the process, but Jeff took the time to walk me through every step and explained everything to me. I had As a first time car buyer I was nervous about the process, but Jeff took the time to walk me through every step and explained everything to me. I had such a wonderful experience and he helped me out so much! I am so happy with my new (used) car and I truly appreciate all Jeff's patience he had while working with me. The process was much painless than I ever imagined! More

Best Deal Around! I came in as a first time car buyer knowing very little about the process. Kristen and her supervisor walked me through the steps and found me the bes I came in as a first time car buyer knowing very little about the process. Kristen and her supervisor walked me through the steps and found me the best deal I could find in the area on a reliable and affordable pre-owned vehicle. Kristen was persistent in finding me the best rate available and pulled the proper levers to do so. More

I win! We needed a new car for my wife. She really liked the Escape so I decided to order her one from the factory. We were very specific about what we wante We needed a new car for my wife. She really liked the Escape so I decided to order her one from the factory. We were very specific about what we wanted and worked it up on the Ford.com website. We didn't want to pay for all the Titanium options so we chose an SE and added just the upgrades we were willing to pay for. I took the specs to Riata Ford in Manor and left a deposit. We were expecting the new car to come in 6 to 12 weeks. At about 8 weeks, we started calling to check to see if they had heard anything. John Alvarado said, "no, we should give it a little more time." So, between 8 and 12 weeks, we called a few more times and still John couldn't say when the car would arrive. We were starting to get a bit frustrated. Then, right at 12 weeks, John called us to let us know he had a Titanium model with all the options we ordered, including exact color matches inside and out plus additional options. He said since the Escape we ordered had not arrived yet, "you win!" His sales manager had decided to take the hit in the interest of customer satisfaction. So, we got the new Titanium Escape with everything we ordered plus some things we didn't originally feel like we could afford. Thanks John! We are so happy and you were awesome throughout the whole process! Your dealership really works hard to satisfy it's customers! More