Riata Ford

Excellent Customer Service! Found our 2009 Ford Expedition Ltd. online. Called and got Allan King. We asked if the vehicle was really clean and worth a trip from Temple to Mano Found our 2009 Ford Expedition Ltd. online. Called and got Allan King. We asked if the vehicle was really clean and worth a trip from Temple to Manor. He went to check out the vehicle. Called us back and said he wouldn't hesitate to have any family member come look at this vehicle. So, we went. We had just finished a disappointing trip to Auto Nation where we encountered arrogance. I can smell it a mile away. Allan isn't like that. I felt that he was definitely there to help us find a vehicle and not act indignant if we didn't love what we were looking at. We were preapproved from our local credit union at an okay rate. Allan got us the rate we really wanted and a two year bumper to bumper warranty on the Expedition. All of this was below our monthly payment price-point. I was very pleased. The day we went to pick up the vehicle, Allan had, had surgery. He had his wife drive him to the dealership so he could be sure that we were served well. Allan also got us floor mats at his cost. When they didn't arrive as promised, I called and talked with Kevin (Allan was on vacation). He found that the mats had been sent to the wrong address. He corrected the issue and they arrived in a few days. Allan's partner, Robert, also helped us with useful information about an extra key since we only got one with our vehicle. I would recommend these folks to anyone buying a car. More

No hazzle Great car buying experience spent a total of 2 hours from start to finish. Great deal and easy financing Robert had the car cleaned with a full tank o Great car buying experience spent a total of 2 hours from start to finish. Great deal and easy financing Robert had the car cleaned with a full tank of gas before the paper was done. Great guy More

Will be going back! Bought my first truck here and i loved it! the staff was very friendly and on top of any of our needs. i bought my truck from Seth Olivarez who was a Bought my first truck here and i loved it! the staff was very friendly and on top of any of our needs. i bought my truck from Seth Olivarez who was a huge help and very respectful and friendly!! i live in Houston and will be going back to see him for any of our next vehicles! More

Purchasing a new car This dealership is so awesome never in my life have I walked in and walked out with a new car in 30 mins the staff was friendly and my sales person Aj This dealership is so awesome never in my life have I walked in and walked out with a new car in 30 mins the staff was friendly and my sales person Ajay was so awesome to he worked his xxx off getting me in this car I won't go another place to purchase a car they have my business for life More

I'm hooked! Just bought my first car from Riata--Seth Olivarez was excellent! Helpful--straight forward--just the kind of sales person I appreciate working with. Just bought my first car from Riata--Seth Olivarez was excellent! Helpful--straight forward--just the kind of sales person I appreciate working with. I would happily come again! More

The costumer service is Sucks! Ok today I want to explain about this (Riata dealership) the costumer service of this company is sucks,they don't care about costumers,if would like t Ok today I want to explain about this (Riata dealership) the costumer service of this company is sucks,they don't care about costumers,if would like to know please just call the company after that you will underestant about this company,also when I send the email them they didn't answare my question only you have to call them after 10 minutes on the line they answare you,I don't recommended at all More

Best experience I was in search for a new economical car. Found something I was interested in on line and contacted in less than 30 min. from Allan King. I told him m I was in search for a new economical car. Found something I was interested in on line and contacted in less than 30 min. from Allan King. I told him my price range and my monthly payments and he did exactly that with the assistance of Tiffany in finance. I was very happy to be able to purchase a brand new car without money down. More

Great experience I have been a customer at Riata Ford since they were in Elgin Texas and have purchased my last 5 vehicles from them. I have been very please with eac I have been a customer at Riata Ford since they were in Elgin Texas and have purchased my last 5 vehicles from them. I have been very please with each experience. I have never felt like I have just been to a "car dealership." I will continue to do business with Riata I have no complaints and have had good luck with them every time. Big thanks Riata on my latest purchase More

Top notch service!!! The entire staff really did everything possible to make sure that I was happy and confident in my purchase. I highly recommend Riata Ford as it was pr The entire staff really did everything possible to make sure that I was happy and confident in my purchase. I highly recommend Riata Ford as it was proven to me beyond a shadow of a doubt that every member of their staff is 100% committed to providing the best customer service possible. Everyone was polite, straightforward, low pressure, and knowledgeable and because of that Allan King, John Alvarado, Tiffini Hall, and Riata Ford will receive my business for years to come. More

Surprised, but happy I got a new Transit. I was contacted by Gil based on an internet inquiry, so we met him early afternoon. I was just out kickin' tires, but when we saw and drove the Transi I was contacted by Gil based on an internet inquiry, so we met him early afternoon. I was just out kickin' tires, but when we saw and drove the Transit Connect and Gil was able to meet my financial requirements, we drove one out by 4:30. Tiffini handled the closing in a friendly and efficient manner and didn't try to sell us extras that we didn't want or need. Overall, it was a very pleasant buying experience. More