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Riata Ford - Service Center

Manor, TX

4.6
776 Reviews
Call Service Center (512) 281-3673

776 Reviews of Riata Ford - Service Center

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August 03, 2023

John at Riata Ford worked very hard to help get my truck repaired and back on the road More

by VICTORVANA444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 03, 2023

Great place to visit. They make you feel right at home and part of the crew. More

by SFGLASS
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hopper, Lennis (Delores) Cassanova
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Aug 11, 2023 -

Riata Ford responded

Making you feel at home and comfortables is one of our greatest goals as a dealership JD Brooks will keep you informed of the work and ensure everything is relayed professionally to you. Thanks for your business and your time.

August 02, 2023

Very prompt and courteous service John is very good at what he does and helpful More

by VICTORVANA444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 28, 2023

Brought my Bronco in and got right on it and it was fixed within an hour, first class service More

by DALEWALBRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Riata Ford responded

Dale, thanks for your review and feedback o your recent Riata experience. The team runs like a well oiled machine, and will work hard to fix any issues or concerns you may have. Thanks so much for your business.

July 27, 2023

I have been using Riata for the last 10 years to service my F250 and I really like them. More

by BLPOUNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vanek
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Jul 28, 2023 -

Riata Ford responded

We appreciate your business and your loyalty! The team is well trained and works in sync with zero barriers between departments. Thanks for the rating.

Jul 28, 2023 -

BLPOUNDS responded

I have been using Riata Ford for over 15 years and they have always treated me like family and always welcomed me with a smile. I will always stand behind them.

July 26, 2023

Service man name of John had my truck worked on promptly and in the time frame I was told More

by VICTORVANA444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Riata Ford responded

Victor, thanks for the feedback on your recent visit to Riata Ford Service group. The dealership is rated high in the community, and our Service Group will work relentlessly to earn and keep your business. We appreciate your business and the rating.

Jul 27, 2023 -

VICTORVANA444 responded

victorvana444@yahoo.com

July 25, 2023

Josh was extremely helpful throughout the entire process. He kept me informed every step of the way. More

by rtobritzhofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Esparza
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Jul 25, 2023 -

rtobritzhofer responded

Everything was great

July 24, 2023

Good customer service ensuring vehicle was 100% before delivery. Only issue was I had to reach out to get status updates. More

by BRETT5910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexavier
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Jul 26, 2023 -

Riata Ford responded

Our goal at the dealership is to ensure value for every customer, listen to their needs and concerns, and work the deal so it is timely, transparent, and simple to understand. We are working daily to change the perception of the auto industry and look forward to the next chance to serve you.

July 21, 2023

Good communication while my truck was getting repaired. No hidden fees for the work that was completed. More

by CORTWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya
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Jul 24, 2023 -

Riata Ford responded

Our service group is among the best in the area, and will work hard to keep your business. The team works well together with all departments, and never hesitates to listen to the customer to provide insight in the situation. Thanks for your feedback and your business.-

July 20, 2023

Mobile service was on time and quick with recall services. Quick and easy, in and out. More

by KATHYD5512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus tovar
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Jul 21, 2023 -

Riata Ford responded

Kathy, we have worked hard to develop our Mobile Serfice group, and it is working well. We appreciate your time to leave us some feedback, and the service is quite popular. We are here for any future needs.

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