Riata Ford - Service Center

my service this time was so bad! my advisor was so uninterested in answering what I needed to know about my car, he told me that my car needed tires, I told him what had happened wi my advisor was so uninterested in answering what I needed to know about my car, he told me that my car needed tires, I told him what had happened with the tires and he told me I'll call you in a little while to tell you and he never called me and sent him a message and I called him and he didn't answer me! In the end I didn't know why he told me that my car needed tires. More

Very courteous, clean, bright and friendly staff N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A More

Always pleased with the customer service and work performed on vehicle. I was kept informed on the status of vehicle in service. performed on vehicle. I was kept informed on the status of vehicle in service. More

JD was very helpful in getting my AC leak fixed. JD kept me informed on the progress of the work being done on my truck. JD kept me informed on the progress of the work being done on my truck. More

I’ve purchased our last two cars from you guys and have been very happy with them. been very happy with them. More

Very helpful with my repair and trying to obtain parts for the most recent recall. Although no parts are available I was put on a call list for once they arrive. for the most recent recall. Although no parts are available I was put on a call list for once they arrive. More

We are pleased with Riata's service department. We have 3 ford vehicles at the moment and have been a loyal customer for many years. However, my 2015 Ford Expedition EL with less than 30,000 mile We have 3 ford vehicles at the moment and have been a loyal customer for many years. However, my 2015 Ford Expedition EL with less than 30,000 miles on it had to have the struts replaced which in my opinion should have been a recall by Ford. After researching, the same thing has happened to many customers. So I'm not pleased about that. More

Courteous clean short line no waiting for long periods friendly and helpful made to feel special friendly and helpful made to feel special More

I drop off my car with some scratches and dings I did. I pick it up and the back door had a long scratch of red paint on the back left passenger door. Not acceptable I pick it up and the back door had a long scratch of red paint on the back left passenger door. Not acceptable More

Love the dealership. Team is great and services was outstanding.. keep it up. Tha k you Team is great and services was outstanding.. keep it up. Tha k you More