Riata Ford - Service Center

Chris @Riata Ford in Manor is great. He was extremely accommodating and explained to me what was going on with my car and answered all my questions. He made sure that I had a ride to pic He was extremely accommodating and explained to me what was going on with my car and answered all my questions. He made sure that I had a ride to pick up rental car. The service people at Riata Ford are all great to work with. More

John Henry was very professional and we appreciated him breaking down the work and prices to be done to our truck! He was even able to get our yukon Denali inspection super quick! As a mom of 6 I appreciat breaking down the work and prices to be done to our truck! He was even able to get our yukon Denali inspection super quick! As a mom of 6 I appreciate the quick responses and work completed in a timely manner to get us driving again. We will return. More

Should have one line for appointment on oil changes Service has no time was put on hold saying they had people that walked in Service has no time was put on hold saying they had people that walked in More

Awesome experience. Staff was very helpful, extremely knowledgeable. They got me in and out on time Staff was very helpful, extremely knowledgeable. They got me in and out on time More

Service department was fantastic! Quick service from the service department manager. will recommend Riata service Quick service from the service department manager. will recommend Riata service More

I have been having a hard time reaching a salesman named Robert and have not been able to get in touch with him Robert and have not been able to get in touch with him More

We were completely satisfied from the moment of check-in to the shuttle driver returning us to the dealership. Jonathan Henry was especially helpful in advising us on how to avoid further difficulties with to the shuttle driver returning us to the dealership. Jonathan Henry was especially helpful in advising us on how to avoid further difficulties with our window washer portals, and the shuttle driver, Devin, deserves special praise for driving us so carefully in a down pouring rain. The cashier also had a ready smile! We are always pleased with the service and the friendliness of the Riata staff. More

Riata always provides excellent customer service. They keep in communication with me to let me know of any unexpected changes. They keep in communication with me to let me know of any unexpected changes. More

It was great working with the staff. Oscar and Joshua made the process very easy. The Intellicheck app was not easy to work with and the WiFi at the dealership could see some improvement Oscar and Joshua made the process very easy. The Intellicheck app was not easy to work with and the WiFi at the dealership could see some improvements too. More

Fast and efficient. The service advisor was very helpful and professional. But the most important thing was the time span from start to finish. The service advisor was very helpful and professional. But the most important thing was the time span from start to finish. More