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Riata Ford - Service Center

Manor, TX

4.5
621 Reviews

621 Reviews of Riata Ford - Service Center

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April 26, 2021

Great place to do business, it doesn't feel like business, feels like family! They do exactly what they say they're going to do and do it right. More

by TLEGGETT81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD
April 25, 2021

Many times for oil changes I've watched my truck set for 15-20 minutes with no one working on it. No wonder it takes 1.5 hours for an oil change with an appointment. More

by JERRYKRABE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2021

I have taken in my truck 4 times and they still have not fixed the tire problem. Thank you but I will go back to Leif Johnson More

by bknapek2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2021

Always a pleasure to see friendly faces. I am always at ease with each and every visit to get my car serviced. Jon is great . More

by toniaawaite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Henry
April 25, 2021

Staff very easy to work with and never have to wait to long for my car. Never dissatisfied with staff at Riata Ford. Thank you More

by MILLIGANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
April 24, 2021

Great service! I’ll always bring my vehicles here! Although I do not know why there is a 25 wor minimum on this review. Seems unnecessary. More

by ZE5001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

Service is always great. Had to pay for a loaner and I do not believe I should have paid for service. But was explained to me why. More

by GATES6KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD and Barrett
April 24, 2021

The service was great. I've never had a problem that didn't get solved quickly and I've been coming since I bought my first vehicle from Riata. More

by CGHUBB518
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD and Jon in the Service Department
April 21, 2021

Always ready on time and service advisor Dolores made me feel at ease by keeping me in the loop of when my vehicle would be ready. More

by VIRGINIALEEWIRTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dolores
April 20, 2021

Everyone was kind and patient. Work was completed in a timely manner and when they told me it would be. Very pleased with the service I received. More

by I love pink!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barret
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