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Ricart Ford

Groveport, OH

4.2
1,124 Reviews
For over 67 years, the Ricart Family of Dealerships has served the Midwest market place. Dealerships included are: Ricart Ford Ricart Genesis Ricart Hyundai Ricart Nissan Ricart Kia Ricart Mitsubishi & The Motor Trend Certified Used Car Factory We thank you for your patronage and appreciate your loyalty. Ricart Automotive has a very simple approach to earning your business: We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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4255 South Hamilton Road

Groveport, OH

43125

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Showing 1,124 reviews

January 03, 2016

False pretense of trade in allowance This dealership is completely misrepresented by there own program of vehicle trade in value they give you a number like $50719 as is then comeback wit More

by Disrespect
Customer Service
Recommend Dealer
No
Employees Worked With
Not needed salesman was fine
Jan 16, 2016 -

Ricart Ford responded

When discerning the value of a used vehicle, our web site offers customers a system which draws actual, real-time data from multiple sources from across our area, the region, and nationally, to provide a trade value which is designed to be a fair representation of actual market value. This system will generate wholesale, and retail prices for a given vehicle, based on that vehicle's information as it is inputted into the system. It is an approximation tool, offered for convenience of research on-line. When a vehicle is at our store, and being evaluated in person, there can be differences between the real world evaluation pricing and on-line estimate pricing for many reasons, and it appears we did not clearly explain why there was such a difference with your trade-in. If you like, we will research the value further, and convey the result more clearly, to make certain no stone was left unturned. We invite you to contact our Customer Relations Director, Lynne Dewitt at 614-836-6260

Jan 16, 2016 -

Disrespect responded

I understand the demographics of pricing and yet a $22000 difference is absolutely absurd and is deemed as unethical. My vehicle is actually in better shape than the inputs of your system would allow and yet on the phone it dropped an enormous amout. I as well own a company and feel this is egregious and would never do that to a customer. I would honor my own system !! But that's the difference in quality and ethics versus scamming your customers. I will share this and the price variance with all my clients and customers to aide them in avoiding this atrocity. Thank you for the response even though it is all smoke and mirrors

December 14, 2015

Great Ford Buying Experience My experience with Ricart was outstanding. I highly recommend them. Mike Kidwell was knowledgeable and easy to work with. What an excellent salesman! More

by Smartshopper23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kidwell
Dec 22, 2015 -

Ricart Ford responded

Thanks! Good to hear you enjoyed your time with Mike Kidwell. He loves to help people researching their new Ford. We also look forward to making your ownership the best it can be! And we agree, you are a smart shopper!

December 05, 2015

The people, the inventory, the extras over other dealers As an experienced individual I don't get carried away over a new vehicle, I don't chase a deal, it starts reasonable and then start refining the deal More

by Work hard to play hard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Figgins, Corey Carter
Dec 05, 2015 -

Ricart Ford responded

Thanks for letting us show you what we are about at Ricart Ford. We put a lot of effort into giving folks an experience that lets them make an informed and comfortable vehicle decision. Looks like Corey and Melissa did that for you, and we thank you for the kind words about your time with us. On their behalf, and that of the entire Ricart Ford Family, thank you, and enjoy the road!

December 01, 2015

Might go back I went in one day and bought a truck two days later. They did deal a little with my trade in. But I had a non-negotiable z plan. And after that still More

by CZAPIEWSKIJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kidwell
Dec 05, 2015 -

Ricart Ford responded

Happy to see you found a truck you like so you could use the Ford Retired Employee purchase program. It's a great benefit Ford offers their former employees and their families. Enjoy your new truck, and don't hesitate to contact us is you need anything.

November 17, 2015

Good Experience I went to Ricart to see and drive a truck that was advertised online. It was there and Darnell my sales rep was very helpful. I liked the truck and More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Ayers
Nov 21, 2015 -

Ricart Ford responded

Glad to see you found the right truck on ricart.com, and are now happily on the road! On behalf of Darnell and the whole Used Car Factory Team, Thank you!

November 15, 2015

Fantastic Experience We traveled 2 hours to visit Ricart Ford Used Car facility yesterday - all of the driving there was definitely worth it. When we arrived we were amaz More

by Dana & Teresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Holsinger
Nov 21, 2015 -

Ricart Ford responded

Thank you Dana and Teresa, for taking the time to let everyone know about your visit to the Ricart Used Car Factory! Steve Holsinger has worked with a lot of folks over the years, helping them find the right vehicle, and having a great time doing it... and Steve really has fun too! The entire Used Car Factory staff have set a goal to always provide an outstanding experience for everyone who visits our store, and kind comments like yours let us know we are doing a good job. Thanks again, and enjoy your truck!

October 20, 2015

I was pleased overall with my experience at Ricart. Was a great experience overall. My sales consultant John Croft is very knowledgeable. He was great! Ricart is blessed to have him!!! Thanks for a grea More

by Schebee34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tronny Monahan, Frank Struna, John Croft
Oct 22, 2015 -

Ricart Ford responded

Thank you! John's ability to convey what he knows to folks, to seamlessly give them the information they need to make the right vehicle choice, really is a gift. We are so happy you had a great experience with John here at Ricart Ford! Enjoy the road!

October 18, 2015

ray pasco Ray pasco has gone above and beyond to help me and a issue I had with my truck I bought 10 months ago! I have referred dozens of people to ricart and More

by conleycrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray pasco
Oct 22, 2015 -

Ricart Ford responded

Thanks for taking the time to let folks know about the great experience you have had with Ray, and The Used Car Factory! At Ricart Automotive, we train and work to give all of our customers a good, total vehicle experience, keeping you on the road, driving happy, long after your purchase! Thanks again, and enjoy!

October 14, 2015

Great Service. No Hassel. Treated like #1. Very courteous and listened to everything I had to say. Always professional. I had a great experience and would recommend Ricart t More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fredrick,
Oct 15, 2015 -

Ricart Ford responded

John, and all of our Service folks work and train diligently to make certain you have a great vehicle experience, whether it's for a repair, or regular maintenance. We really want you to be happy for the whole life of your car, and your note let's us know we are doing just that. Thank you very much!

October 02, 2015

Treated well - not over pressured - never just a # Never felt pressured and the staff were straightforward in all dealings. Pricing was as discussed and as advertised. For a large mega dealership I nev More

by Bud123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sr sales mngr. was great but lost his name. So sorry , Phil Markins
Oct 15, 2015 -

Ricart Ford responded

Great to see you found the right Ford for you, here at Ricart Ford. We are also very happy to see you enjoyed your time with us, especially since it was a bit of a drive for you to get here. Enjoy your new Ford, and the road. Thank you!

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