Back

Ricart Ford - Service Center

Groveport, OH

2.7
51 Reviews

51 Reviews of Ricart Ford - Service Center

Sort by
May 19, 2022

Horrible communication between sales and service. Was promised (in purchase agreement) new windshield due to crack and now no one seems to know anything about and salesman "not available for a week". More

by tigerlouie
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
April 18, 2022

I don’t think anyone in the service department knows how to use a phone. I called for 3 days and could not get through to and advisor. Had to actually go over there and walk in , 2 different times to get an More

by Dan N
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Asia
July 16, 2021

67-acre Mega MALL- YET YOU CAN'T FIND ONE LOANER CAR. Had to reschedule appointment on my new car purchase because of this. So much for customer service after the purchase. More

by brenda.keck
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
didn't take names
March 31, 2021

Angie made my experience a winning situation! she was Angie made my experience a winning situation! she was very proactive in my situation and handle it in a professional manner. she ultimately made m More

by robin33
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
March 03, 2021

I brought my car here for an airbag recall and to fix the emergency brake. Full transparency, there were quite a few frustrations on getting everything taken care of. I have happily bought two cars from thei More

by Manual Fusion
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Amber
October 29, 2020

Ricart is the worst car dealership I have ever dealt with. Every time I take my car in for service I get it back with bigger problems. Had a disagreement with the general manager Jim today And he talk More

by Dougmays1
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
The general manager Jim needs to be removed from his position
April 21, 2020

Can’t get better serviceAll were very friendlyOnly Can’t get better service All were very friendly Only place to buy your vehicle Sending granddaughter tomorrow to buy new Escape I bought 2 other c More

by Cshaeffe
Overall Experience
Recommend Dealer
Yes
November 02, 2019

I had a 9am appointment for a simple tire rotation, for which I was put into the fast lane for quick service. I waited for awhile until finally asking how long it would take. My truck didn’t go onto the l More

by F150 owner
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Emily Evangelista
Nov 14, 2019 -

Ricart Ford responded

Hi there, we are extremely disappointed to see this review as we know your time is your most valuable asset. We hope you found resolve in the conversation with our Service Manager, Sean, about your experience. Thanks.

July 24, 2019

Excellent The employees are great they know about their vehicles. My salesman Collin walked me through everything Set up my phone & my Ford website. my family More

by D Cummings
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad Yochens, Collin Matheny
Jul 25, 2019 -

Ricart Ford responded

We are so happy you enjoyed working with Collin! If you ever need anything Collin and the entire Ricart Ford team will be here. We truly appreciate your business and we love having you in the Ricart Automotive Family!

May 16, 2019

No respect I have owned fords all my life i have fords ranging from the 50s to 2014 i recently whent to ohio form my home in north carolina to go to the Columbus More

by John1964
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Not sure of the names but it was a young male
1
...
1 - 10 of 51 results