Ricart Ford

I brought my vehicle in on Monday for an oil change, two recalls, and two TPMS sensors. Only one recall and the oil change were completed. I dropped off the vehicle in the morning and did not receive any up recalls, and two TPMS sensors. Only one recall and the oil change were completed. I dropped off the vehicle in the morning and did not receive any updates until approximately 4 p.m. When I was contacted, I was informed that the shop was too busy to finish my vehicle and that I would need to wait until the following day. As a result, I have experienced a loss of confidence in the service. Regarding the recall that was not performed, the Service Advisor mentioned that there is currently no remedy available, although Ford has issued a remedy. For the oil change, I purchased "The Works" package, which includes a tire rotation. However, the tire rotation was not performed, and while the air pressures were checked, they were not adjusted to the recommended levels. More

This last appointment was the worst experience I have had at Ricart and I do not plan to return. I had been a Ricart customer both new vehicle purchase and service since 1996. at Ricart and I do not plan to return. I had been a Ricart customer both new vehicle purchase and service since 1996. More

My recent experience with Ricart Ford truck repair was very positive. Dan, the customer advocate, was very helpful and went above and beyond to make sure I was pleased. Special kudos to the mechanic that very positive. Dan, the customer advocate, was very helpful and went above and beyond to make sure I was pleased. Special kudos to the mechanic that work over his shift to guarantee I received the truck on time. Excellent rating from me. More

Ricart Ford Service Dept. always top notch service and the best people to work with always top notch service and the best people to work with More

Scott in Service Dept and Bradley in Rental are THE BEST !! Best service ever!! Being 98 miles from home and having your car break down was not good. But Ricart was totally on top of it all. !! Best service ever!! Being 98 miles from home and having your car break down was not good. But Ricart was totally on top of it all. More

This dealership was phenomenal to work with, and so easy to communicate with given my work schedule buying a car is hard and they were more than accommodating to make everything work!! to communicate with given my work schedule buying a car is hard and they were more than accommodating to make everything work!! More

Had a very good experience at the Ricart dealership. My salesman ( Kris Somar) was great! The whole transaction went smoothly. I will recommend Ricart and Kris Somar if someone is looking for a vehicl My salesman ( Kris Somar) was great! The whole transaction went smoothly. I will recommend Ricart and Kris Somar if someone is looking for a vehicle! Thank you! More

They would get about negative 10 stars if could do it. Over 3 years in and continues to be the WORST business I've ever had to deal with! First I bought a brand new car that had grinding brakes. Tried to Over 3 years in and continues to be the WORST business I've ever had to deal with! First I bought a brand new car that had grinding brakes. Tried to call my sales person multiple times who would not return a call or email. Finally made an appointment and took the car in, sat for hours while they checked it (only to find out that a brand new car somehow needed all new brakes and roators...completely shady!) They refused for give me a loaner on my brand new car that I had had for 3 days and I had to get the sales manager involved. They ended up giving me some free oil changes (big whoop) and everytime I have used one i sit at least 2 hours. Today the tech who did the oil change asked if I was "ok" cause I was annoyed for such a long wait every single time and told me "he had been on lunch". I tried to call and speak to the manager who also never returned my call....the rudest most unprofessional business i have ever encountered. Don't go there ever!!!! Ps- just an update on this...called today to schedule one of the oil changes they gave me to "make things right" and was rold they expired and I was no longer welcome at their dealership...start to finish the most unprofessional and awful place I've ever been! More