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Ricart Ford

Groveport, OH

4.2
1,124 Reviews
For over 67 years, the Ricart Family of Dealerships has served the Midwest market place. Dealerships included are: Ricart Ford Ricart Genesis Ricart Hyundai Ricart Nissan Ricart Kia Ricart Mitsubishi & The Motor Trend Certified Used Car Factory We thank you for your patronage and appreciate your loyalty. Ricart Automotive has a very simple approach to earning your business: We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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4255 South Hamilton Road

Groveport, OH

43125

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Showing 1,124 reviews

January 18, 2015

GREAT Your sales staff was fantastic (Stephon Burton) I have very good experience. He was also very patient with all of myquestions .I would recommend this More

by kenw600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephon Burton
Jan 27, 2015 -

Ricart Ford responded

So good to hear you had a great experience at The Ricart Used Car Factory Maria! You know, Stephon's patience comes from his desire to make sure you have all the information you need to make a great vehicle choice. It's what all of us try to offer our guests at The Ricart Megamall! Here's to your new car, and many happy miles ahead!

January 18, 2015

No problems Everything went as expected, very cordial and business like. I was kept appraised throughout the whole process. The whole staff did their job just fin More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Pandolfidernaldis, Melissa Figgins
Jan 27, 2015 -

Ricart Ford responded

Thank you Mark! Friendly and professional are two traits we found long ago, to be extremely important when working with consumers, and our goal at Ricart is to provide both for everyone! Thanks again for making us your Ford store!

January 18, 2015

Great Your sales staff was fantastic. Sterling walked us through things step by step. His manager was able to get us a better rate than we obtained. More

by kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Monk
Jan 27, 2015 -

Ricart Ford responded

Thanks Kate! Looks like Sterling did a really good job of explaining what goes into a vehicle purchase, along with the information you needed to make the right choice of vehicle! When everyone is on the same page, getting a new car is almost always that smooth and, enjoyable! Nice to see we gave a you an avenue to a better rate too! That actually happens quite often. Enjoy your new ride, and thank you again!

January 12, 2015

Superb Buying Experience Our overall experience was superb. Nicholas Sills is knowledgeable about the car, what we wanted and was up front with no hidden costs. We told him a More

by sslatzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sills, Nicholas
Jan 22, 2015 -

Ricart Ford responded

Thanks for the kind words Paul, and for letting others know how easy it was for you working with Nicholas and Ross. Since Ross is the third generation of Ricarts making people happy with their new car purchases, it's neat to see the torch having been successfully passed. And we are all thrilled with how well Nicholas can pass along his knowledge of the Ford vehicle line-up, and his enthusiasm when he is with customers! Thank you for making Ricart Ford your Ford store!

January 03, 2015

Ford Explorer My car buying experience at Ricart Ford was much easier and hassle free than I expected. This was my first car purchase on my own so was a little worr More

by Bundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zach Bowens
Jan 22, 2015 -

Ricart Ford responded

Hope the time you spent with Zach Bowens while searching out your new vehicle here at Ricart Ford put your mind at ease about future vehicle purchases you'll make. Zach's a great guy, and endeavors to make everyone as comfortable as you were while they are making their vehicle decisions. Thank you so much for being part of the Ricart Ford family, and enjoy the road for years to come!

December 26, 2014

Are you kidding Agreed to a price by phone and set a time to pick up the vehicle. Then received a call 4 hrs later that they had sold the vehicle to someone else. Sor More

by jwmurrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Langsford, Corey Wheeler
Jan 12, 2015 -

Ricart Ford responded

As a DealerRater certified store, and a top Ford store nationally, we at Ricart Ford take the sales process very seriously, and sell a lot of vehicles each month, Some deals take a short amount of time, and others take longer, sometimes much longer. After reviewing the notes for the discussions you had with our staff regarding the Super Duty, it is apparent you were the latter, with nearly four weeks of interaction. On the 24th of December, when you spoke with the Sales Manager, he had yet to be notified that the truck was no longer available, but did contact you immediately when he was made aware of the fact. While we were, and are, willing to attempt to find a different truck to satisfy your needs, you did not afford us the ability to make that offer to you during our final conversation on Christmas Eve. If you decide you would like us to find another truck that will work for you, please let us know, and we'll get started.

December 18, 2014

Friendly, Professional, Knowledgeable Terrific Experience I promptly received an email with a new car that met my specs based on a quick Internet search. When I arrived, there were four salesmen waiting outsi More

by Tim&Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Hanawalt
Jan 22, 2015 -

Ricart Ford responded

Thank you! At Ricart Ford, we love when a plan comes together, especially when it means a seamless, pleasurable experience from on-line, to on the lot, to on the road! Happy to see Jeff and Aaron were able to make your third Ricart vehicle purchase worth telling others about, and we all look forward to continue to be your Ford store!

December 17, 2014

Excellent experience Worked with Aaron he is very friendly and knowledgeable about the vehicles he sells. Great experience! Would highly recommend Ricart to everyone. Yo More

by Hurk8005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2015 -

Ricart Ford responded

Indeed, Aaron knows his Ford vehicles, and really enjoys passing that knowledge along to make sure the people he assists get the information they need to make their best vehicle decisions! Here's to plenty of happy miles in your new Ford!

December 17, 2014

Great experience. This is the way a car dealership should be. Many thanks to Sterling Monk and everyone else at Richart Ford for making this a wonderful no haggle exper More

by John Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling monk
Jan 22, 2015 -

Ricart Ford responded

Great to see you enjoyed your time with Sterling at Ricart Ford, and we hope you are enjoying your new Ford at least as much! We promise to work to be even better at what we do for the next time you are looking for a car! Thanks again!

December 04, 2014

Great Dealership Ricart makes car buying easy. They truly care about their customers and what they want. Dino and Jeff were very informative about the programs that no More

by crystal&troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Pandolfi-De-Rinaldis
Jan 22, 2015 -

Ricart Ford responded

Thanks for making Ricart Ford your Ford store. We have had so many people say nice things about working with Dino and Jeff, and it's all the result of the fact they really do care, just like you said! Have a great time with your new ride!

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