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Ricart Used Car Factory
Groveport, OH
6,858 Reviews
Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs!
Our Finance Team is committed to helping our Customers with their Credit Approval needs. The Ricart Credit Factory has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit… We are here to help with car loans and financing. Thousands of Used Cars, Used Trucks, Used SUV’s, and Used Van’s to choose from. All at one location, the Ricart Megamall.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 6,858 reviews
October 14, 2021
Fast friendly service with a smile, great communication between salesmen and customer.. they try to get u in and out so your not spending all day there. Highly recommend, and will be looking here fist when between salesmen and customer.. they try to get u in and out so your not spending all day there. Highly recommend, and will be looking here fist when it comes time for another great deal!! More
by Eric
Employees Worked With
Helpful October 13, 2021
Went online, found a 2021 Tacoma, 6,500 miles. Check my trade value. Online offer given. Contacted by a sales agent, via text. Inform agent of my offer, and was informed the offer is pretty solid once i ge trade value. Online offer given. Contacted by a sales agent, via text. Inform agent of my offer, and was informed the offer is pretty solid once i get there. Drive 2 hours, They drive my trade in, which is also a 2021. Same as new condition. A manager comes over with my sales agent and offers 4400 dollars less than my original offer.. He states my trade is only fair to good range. And their toyota is excellent/new. Of which was loaded with fast food trash. Pretty clear it was never cleaned. My trade was above and beyond. After the " gotta go talk to a different manager" to give me a number closer to the original offer.. ie..same old manager walk and talk sales pitch. They toss out the..." i can show you more on your trade if you pick a different/ more expensive auto to purchase" same old old school sales crap. Long story short i bought the truck. Only because the are limited via covid. After signing, and walking out i request the spare key...go figure they dont have it. At this point the salesman says, oh its covered under the key replacement plan....yep sure it is...i check...its excluded because it wasnt present at purchase time. Get home...next day notice someone added locking lug nuts to the wheels....ie no key for that either.. all said and done...replacement key, just to have a spare....450 dollars...oh...and they post a pic of my trade in, before i even accepted the deal...with my license plate on it visable as a recent trade in on the website. Total train wreck, first and Without a doubt my last trip to Ricart. More
by Garyhchurch
Employees Worked With
Alejandro Onate
October 13, 2021
The staff were very helpful when it came to our situation. They were able to help find a good vehical that fit our budget and brought us unique solution for the car. situation. They were able to help find a good vehical that fit our budget and brought us unique solution for the car. More
by kakrontz
Employees Worked With
Crystal Cruz
October 12, 2021
Our salesman Nijaiquan Forney listened to our needs and delivered what we asked for to the best of his ability. When it got to the point that his boss Steve got involved things changed! At my first meeting delivered what we asked for to the best of his ability. When it got to the point that his boss Steve got involved things changed! At my first meeting with Steve I told him that I have excellent credit. I also told him as soon as he let me know what Ricart was willing to give me for my trade in we could proceed. At this point he becomes very condescending when talking to me. He comes back and tells me he can’t figure the numbers until I tell him what the pay off was, ironically about 3 minutes after I give him the pay off he tells me that I’m being offered a little over $700 less than the pay off. We had a couple requests, one being floor mats. I didn’t think that was too much to ask for when buying a $40,000 truck. He instantly tells me no on any requests I made. Once he got his “numbers” together, he apparently didn’t believe me about my credit score and comes back with a monthly payment of $716-726. I told them that those numbers didn’t sound right to me at all! He asked if I would sign to agree to $690 a month and I did just so I could be done dealing with Steve and get to finance. Because I was really ready to just take my business elsewhere, but we liked the unusual color of the truck so we stayed to hear what the finance guy had to say. Once Nate called us back to finance I voiced my concerns about the payment amount. He congratulated me on my 842 credit score and told me that the payment would be $620! In my opinion that is a big difference from what Steve had told me over a 75 month period! I did end up buying the truck, but this was the worst and most stressful car buying experience I’ve ever had! I will tell you after this experience I will never shop on a Ricart lot again! Just a suggestion, Ricart should change the TV slogan from “We’re Dealin” to Take it or Leave it!! More
by s_carp06
Employees Worked With
Nijaiquan Forney , Steve Walker
October 12, 2021
The dealership was clean and efficient. Noah did a great job getting me information about the car remotely and he was a pleasure to work with. job getting me information about the car remotely and he was a pleasure to work with. More
by wern729
Employees Worked With
October 12, 2021
Taesha was amazing to work with and did a wonderful job! I highly recommend going to her for a car! I highly recommend going to her for a car! More
by alyon936
Employees Worked With
October 11, 2021
This was the best car buying experience I have ever had. Everyone I encountered was pleasant! Everyone I encountered was pleasant! More
by Mrs.hardy2
Employees Worked With
October 11, 2021
Top to bottom, a top notch experience. Their system was fast and efficient in getting myself behind the wheel of a car. Thanks to the entire staff for a pain free experience. fast and efficient in getting myself behind the wheel of a car. Thanks to the entire staff for a pain free experience. More
by Danny M
October 11, 2021
I’m sure my spelling is incorrect, Alejandro was phenomenal. Sales manager, don’t remember his name was great and the F&I manager was top notch. Amazing experience. phenomenal. Sales manager, don’t remember his name was great and the F&I manager was top notch. Amazing experience. More
by patrick.simpson38
Employees Worked With
Alejandro, Steve Walker
October 11, 2021
Everyone was super friendly and a great help. John went out of his way and even came in on his day off to help us! out of his way and even came in on his day off to help us! More
by Sammierose0611
Employees Worked With
