Ricart Used Car Factory

Great service. Matt was Well informed during the buying process and answered all our questions. Showed us vehicles we asked to see. Friendly and organized process and answered all our questions. Showed us vehicles we asked to see. Friendly and organized More

Taesha Coles was very well organized and made the car buying process as smoother than I thought possible. I was treated with respect and was pleasantly surprised at the rate I received. I had spent a gre buying process as smoother than I thought possible. I was treated with respect and was pleasantly surprised at the rate I received. I had spent a great deal of time shopping around for a car and Taesha won my business by being very attentive, direct and to the point, and respectful of my child with special needs. Kudos to Taesha for being an excellent sales rep ! More

Had a fantastic experience! Everyone was very professional and they all made the process very quick and easy. I would definitely recommend them to anyone! professional and they all made the process very quick and easy. I would definitely recommend them to anyone! More

Lauren was top notch. She is so nice and polite and communicated everything along the way about the process. I never felt pressured and everything was explained in great detail. communicated everything along the way about the process. I never felt pressured and everything was explained in great detail. More

I purchased a car for my son and the wholeProcess I purchased a car for my son and the whole Process couldn’t have went any smother! Lauren was a absolute dream to work with! We test drove multiple c I purchased a car for my son and the whole Process couldn’t have went any smother! Lauren was a absolute dream to work with! We test drove multiple cars and changed our minds many times :) she had was supportive of all our decisions and made us feel very welcomed and not like we was a bother at all! I could feel her smile beaming they her mask!! We love to art and will continue to only purchase from here! More

The car buying process was easy from start to finish. I highly recommend RICART when you are looking for a car, new or certified used highly recommend RICART when you are looking for a car, new or certified used More

Lauren was great! It was a busy Saturday but she was super patient and helped us in every way possible buying our truck. We are very happy with our purchase and our experience at Ricart! Thanks Lauren! super patient and helped us in every way possible buying our truck. We are very happy with our purchase and our experience at Ricart! Thanks Lauren! More

Buyer Beware. I wrote an eval shortly after I purchased this vehicle when it experienced problems with smoking coming from under the hood and couldn't find help. They kept it for 2 weeks and said nothing w this vehicle when it experienced problems with smoking coming from under the hood and couldn't find help. They kept it for 2 weeks and said nothing wrong and returned it. Less than 1500 miles later, a major component is found to be leaking (oil cooler) which they now refuse to fix. I also have the included MOTOR TREND CERTIFIED VEHICLE WARRANTY (6 months or 7500 miles) which refuses to cover this major component which was probably the cause of the problem 1 week after purchase. I also have the 100k miles warranty which refuses to cover the issue either even though is a crucial component due to the "NAME" of the part, not what it does. Then Ricart states they wont cover it because over 60 days from purchase, even though they possessed it for over 2 weeks. Im told since I can't prove that this was the issue when they had it for 2 weeks then oh well. The warranty is called "EASY CARE" but is anything but easy. Even if their staff looks over the vehicle and certifies it, you are on your own. I know they have multiple great reviews but Ive had 2 HORRIBLE instances now in less than 90 days. Youre going in on luck if you purchase from them. Their word means nothing. My mechanic is appalled at how this is being handled and can't believe the treatment and run around they received either. Side note: I didn't purchase a 20 year old sedan, I purchased a 5 year old Heavy Duty Diesel truck with only 60k miles. Steer clear! More

Noah was great to deal with! He was young but very friendly and knowledgeable. He made the process very easy, even though it was closing time, he did not rush me. friendly and knowledgeable. He made the process very easy, even though it was closing time, he did not rush me. More

Overall great experience purchasing my 2020 Kia Telluride. From start to finish the customer service was top notch. For an enormous operation I still felt like I was a valued customer. Telluride. From start to finish the customer service was top notch. For an enormous operation I still felt like I was a valued customer. More