Ricart Used Car Factory

Poor customer service Bought a truck from here and was told the cracked windshield was a "safety" issue, they failed to mention that the power steering pump was bad and I h Bought a truck from here and was told the cracked windshield was a "safety" issue, they failed to mention that the power steering pump was bad and I had my truck lock up on me, nearly causing an accident. I was told the windshield place would call me on tuesday, I had to call them a week later after giving them the opportunity to call me like I was originally told and now 3 weeks later I'm finally getting my windshield replaced with an aftermarket one because ricart would not pay for the original cracked windshield. When I called to see if they could help me out, I was told to pay a 100 dollar deductible for them to even look at it. I would not recommend this dealer to future buyers, poor touch up paint work and sheisty sales people. Have bought 6 cars from here but will not again nor will I recommend to anyone. More

Ben was very helpful and made the whole process as stress free as possible. I would for sure recommend him to others to work with. free as possible. I would for sure recommend him to others to work with. More

Koukla saves the day. Koukla Cashdollar introduced herself with a smile that never left her face. She was patient and understanding of the sort of day I was having. I would Koukla Cashdollar introduced herself with a smile that never left her face. She was patient and understanding of the sort of day I was having. I would give five stars had I met her and Kyle first. The team at the used car factory helped me get what I needed at a payment I could afford. More

Excellent service We had a very good experience at Ricart, although it was an all-day deal! We were there from about 9:30 til 4:00 in the afternoon. We realize that t We had a very good experience at Ricart, although it was an all-day deal! We were there from about 9:30 til 4:00 in the afternoon. We realize that turning in our Nissan truck and purchasing a used vehicle took more time. Colton was an excellent person to work with and he deserves a bonus as he spent a lot of time with us and answered every question we proposed. We've dealt with Ricart before, actually since it was owned by Dad Ricart! We are very happy with our purchase of a Ford Escort. We would most likely deal at Ricart again! More

Great experience this was the quickest process I’ve ever been through also the most informative not sales feels like everyone is on the same page been through also the most informative not sales feels like everyone is on the same page More

Amazing service!!! I had Lauren she held the car I wanted for a week with no down payment. When she was out of the office she still had someone answer them ASAP. She was very thorough and explained all my qu for a week with no down payment. When she was out of the office she still had someone answer them ASAP. She was very thorough and explained all my questions. I recommend her and the company to any and everyone. They work with what you have. More

Top notch service from Dibian! Other dealerships and car sales dealers could learn from him. Made me feel comfortable with asking as many questions I needed as well as well as helping me find the perfect ca sales dealers could learn from him. Made me feel comfortable with asking as many questions I needed as well as well as helping me find the perfect car for myself and family. Would 100% recommend to family and friends! More

I was dreading getting another car even though I needed one. The associates here made it a painless transaction. James made me feel like they actually cared about me being satisfied with my selection, and one. The associates here made it a painless transaction. James made me feel like they actually cared about me being satisfied with my selection, and not as though it was all about the sale. He actually worked through lunch to make sure I got what I wanted. I left Happy 😃 More

An awesome experience without pressure. The people there made us feel comfortable, they were honest, direct, and helped us make the correct choice. Thank you very much. made us feel comfortable, they were honest, direct, and helped us make the correct choice. Thank you very much. More