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Ricart Used Car Factory
Groveport, OH
6,938 Reviews
Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs!
Our Finance Team is committed to helping our Customers with their Credit Approval needs. The Ricart Credit Factory has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit… We are here to help with car loans and financing. Thousands of Used Cars, Used Trucks, Used SUV’s, and Used Van’s to choose from. All at one location, the Ricart Megamall.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 6,938 reviews
February 20, 2023
The purchase and pick up of the car went well. My salesman Greg was kind and informative about the car buying process. My salesman Greg was kind and informative about the car buying process. More
by TRivers
Employees Worked With
February 20, 2023
The staff was excellent and took great care of us. Our sales person Taylor was amazing and the manager Tim Plymale went above and beyond to make sure we were very pleased. Our sales person Taylor was amazing and the manager Tim Plymale went above and beyond to make sure we were very pleased. More
by John6257
February 19, 2023
The best car buying experience ever! Easy to work with and accommodating at all levels of the sale. The Ricart team is exceptional. Definitely worth the trip! Thanks so much! Easy to work with and accommodating at all levels of the sale. The Ricart team is exceptional. Definitely worth the trip! Thanks so much! More
by Mary C
February 19, 2023
They were very helpful and worked very hard to get me in the car. Service was great. the car. Service was great. More
by greeneyed_cub
February 19, 2023
It was definitely a great experience shopping at Ricart the salesman Greg was awesome he helped with all my needs and met them as well the process was extremely fast… the salesman Greg was awesome he helped with all my needs and met them as well the process was extremely fast… More
by lovemygod7921
February 17, 2023
Good price, great salesperson, easy to deal with, vent over backwards for us. Would shop again. over backwards for us. Would shop again. More
by indyftw
February 17, 2023
Bought a 2010 Cadillac SRX, low miles, Platinum, beautiful. Had headlight issues, stalling and underpowered off of the lot. Bought extended warranty. They neglected to tell us there is a 5k limit. beautiful. Had headlight issues, stalling and underpowered off of the lot. Bought extended warranty. They neglected to tell us there is a 5k limit. Tried to charge me 2k for a headlight assembly. Tore down timing and said missing teeth on timing and timing chains bad. They said needs a new Engine, 12k. 14k total - 5k warranty = 9k we have to pay. We declined. Then they asked if their tech could drive it home and back the next morning. Round trip I guess 75 miles. COMPLETELY RAN ALL OUR FUEL OUT AND DID NOT REPLACE. Supposedly they replaced a Sensor, manifold bolts and gaskets. Walah, they waved a Magic wand over the vehicle and now it's fixed?? How do you go from missing teeth on timing, bad timing chain, needs new motor, total of 14k to this??? Uuhhmm did I miss something. Now they ignore and avoid me, and will not write me an estimate so I can seek financial assistance. I am a 100% Disabled Marine Veteran and assistance is available. This is impossible when you can't get a return call, get an estimate or any customer service. Vehicle returned dirty, trash inside like the tech took his family to a water park, fair or the movies or something smdh. In the last 2 years we have bought 3 vehicles from Ricart. Last vehicle was my wife's 2019 Camaro LT with the RS Package. Then you do this to us. You have lost our business. You are so large obviously you don't care. I'm gonna let as many people know as I can. The BBB, Attorney Generals Office and who ever will listen. I deployed overseas, fought for your freedom, just to have you screw me. Thank You Ricart. And when I went to pick up the vehicle, the rude CSR In service said "it's parked out front' I said no its not I don't see it. She grabbed the keys, slammed them down in the window and said, we will pull it up for you. Rolled eyes, sighed. WOW. I said no I will find it. It was parked all the way in the rear of the lot. Thank GOD for a panic button. More
by Marksbigdog40
Employees Worked With
Myra Shutts!
February 16, 2023
Dezmond made the visit enjoyable and went above and beyond. Couldn't have been better. beyond. Couldn't have been better. More
by Nyoung1995
Employees Worked With
February 16, 2023
Everyone was extremely helpful, kind, non-judgmental and went above and beyond to get us the best financing deal! Thank you for everything!!! We are loving our new ride! I love the guarantees offered and th went above and beyond to get us the best financing deal! Thank you for everything!!! We are loving our new ride! I love the guarantees offered and the peace of mind! More
by Brxxke
February 16, 2023
Brandon was awesome! Everyone treated us so well, there was no pressure to buy and we got a great deal on our vehicle. Everyone treated us so well, there was no pressure to buy and we got a great deal on our vehicle. More
by Troy
Employees Worked With
