Ricart Used Car Factory

After searching the market for my first vehicle for quite some time I finally viewed a truck I liked on the Ricart website. I called in to schedule a viewing and was directed to Brady. Upon arrival I was wel some time I finally viewed a truck I liked on the Ricart website. I called in to schedule a viewing and was directed to Brady. Upon arrival I was welcomed by Brady and held a conversation before checking out the vehicle. From experience in the past, sales people rush to show the vehicle hoping to make a quick sale. Brady took the time to listen to my likes and dislikes and price range in a vehicle and presented me with different options. The truck I went to view was nice, although It was lacking power. Brady presented me with a tundra and I am glad he did! The truck has the power and looks. After testing both trucks it took me a few minutes to decide which truck I would be trying to purchase. During this time Brady just answered questions and did not rush me once. I really took notice in that! After my decision we went to complete paper work, negotiated on price, and presented an offer. The whole experience was really great considering it was my first vehicle. Brady is young, although has the characteristics of a tenured employee. Definitely recommend his service! More

Rick is very nice and helpful. He took great efforts to help solve a minor issue. the show room is clean and the people there are polite. only drawback is that the gentleman handling my paperwork gave me t help solve a minor issue. the show room is clean and the people there are polite. only drawback is that the gentleman handling my paperwork gave me the wrong key. it took me several trips to have a new key made. Rick helped me to obtain the permission and P/O. Thanks a lot Rick. More

The vehicle that we chose was an excellent deal and Rays help made the purchase a quick and easy process. His willingness to stay after the dealership had closed to assist us was MUCH appreciated. This is t help made the purchase a quick and easy process. His willingness to stay after the dealership had closed to assist us was MUCH appreciated. This is the first car that we have purchased from Ricart and will be sure to refer anyone we know there and to Ray specifically. More

Cory was great. We also worked with Ryan in finance and we had a great understanding of everything when working with him. Both were a great experience. we had a great understanding of everything when working with him. Both were a great experience. More

Very helpful and knowledgeable. Made my buying experience fast fun and friendly. Thanks guys I appreciate all your help. Well definitely be back in the future fast fun and friendly. Thanks guys I appreciate all your help. Well definitely be back in the future More

Didn't plan on getting vehicle from Ricart, just went to look. Talked to sales person,saw the Jeep that I looked at online,test drove it & loved it!!Price was great,paperwork went through & I got it!! Ha to look. Talked to sales person,saw the Jeep that I looked at online,test drove it & loved it!!Price was great,paperwork went through & I got it!! Had a couple of problems so I took it to the service dept. Took a couple of visits to pinpoint the problem but it was repaired & drives like new. Boyfriend & I were really happy with everyone in the service dept & everyone we encountered at Ricart. More

Jerome and his team are simply the best. I have bought all my vehicles from him. He always makes it so easy and fast as possible. he gets the best price and even better. I drive away with a fabulous all my vehicles from him. He always makes it so easy and fast as possible. he gets the best price and even better. I drive away with a fabulous car and fantastic price. thanks for everything!!!! More

Ray answered all my questions and did a great job. The overall "good" rating was because I did feel pressured to purchase the total care warranty from finance. I did not feel pressured by Ray at all. I overall "good" rating was because I did feel pressured to purchase the total care warranty from finance. I did not feel pressured by Ray at all. I was in & out of the dealership driving the 2011 Dodge Caliber within 3 hours which was faster than I'm accustomed too but felt it as a positive experience. Thanks Ray! More

Excellent customer service. Had a small problem with the vehicle that was promptly fixed. The vehicle was very nice and the salesman was knowledgable about the vehicle. vehicle that was promptly fixed. The vehicle was very nice and the salesman was knowledgable about the vehicle. More

The car I saw online wasn't there unfortunately, but thankfully Rus found me a car I liked and was pleasant to deal with all around. thankfully Rus found me a car I liked and was pleasant to deal with all around. More