Ricart Used Car Factory

This is the second dealership I went to and I did not have any hassles in finding my new car. Jeff Aldridge was friendly, helpful, and I was able to find a car that I liked that was in my budget. I reco have any hassles in finding my new car. Jeff Aldridge was friendly, helpful, and I was able to find a car that I liked that was in my budget. I recommend Jeff Aldridge, you will have a great buying experience! More

I recently purchased a vehicle and was told it had XM radio. It in fact did not. After numerous calls to XM and taking it to Toyota it is XM capable but needs the XM receiver. After contacting Ricart radio. It in fact did not. After numerous calls to XM and taking it to Toyota it is XM capable but needs the XM receiver. After contacting Ricart to explain I was told it had XM but does not and I'm gonna be out another $445 for XM to even work they did not help whatsoever. If i would have known I was going to have to pay that I would have adjusted the sales price accordingly. If you are going to buy here do your research and go over the vehicle with a fine comb b4 purchasing. This is what makes people uncomfortable with dealerships. To me $445 is a lot of money. I guess at the end of the day it is a car dealership and it's all about selling that car so just beware. Very very disappointing. More

Brad helped us find what we needed, at a reasonable price. Went on several drives, checking out different cars. Price was fair, and I didn't feel rushed or pushed. Had to come back for minor service price. Went on several drives, checking out different cars. Price was fair, and I didn't feel rushed or pushed. Had to come back for minor service and it was taken care of quickly and service there was friendly. More

My family and I scouted the web looking for reliable used cars for a fair price before making any decisions. We found exactly what we wanted a Ricart. The salesman, Nate White, was awesome. He was very profe cars for a fair price before making any decisions. We found exactly what we wanted a Ricart. The salesman, Nate White, was awesome. He was very professional and honest. That is something hard to find in any salesman. I truly felt comfortable and not pressured. Not only did we purchase one used car but we decided to go back the next day and purchase another. Now both of my daughters are very satisfied with their cars and I am at ease knowing they are both in safe, reliable cars that wont eat their paychecks!!! A BIG KUDOS TO NATE!!!! More

I would like to thank Ray Paco for his amazing customer service. He made choosing and buying my new vehicle seem easy. (Being a first experience for me I was nervous.) Ray was very professional and busines service. He made choosing and buying my new vehicle seem easy. (Being a first experience for me I was nervous.) Ray was very professional and business friendly. The process was not rushed or drawn out. We are very satisfied with our 2011 Honda CRV. I wish I could remember the gentleman who helped with our paperwork. He did a wonderful job explaining and was very effiencet. Ricart you are doing it right! We will be seeing you again for our future vehicles. And we will be recommending that others go to Ricart and ask for Ray! Thank you! More

Went there with intentions of taking home a used car. Beware do not give out your credit info until after you know how much your trade is worth and after 2 hours still no value on my trade. I believe he Beware do not give out your credit info until after you know how much your trade is worth and after 2 hours still no value on my trade. I believe he was trying to use my credit and my income in there favor! So my wife and I left . Steve told me he would call us back with numbers. After 10 mins went by we decided that we would go back so we called Steve back and left a message after being on hold and sent to 2 different lady's. they took a message. Did he call us back? Nope! Not that day or the next day! We drove over 3 hours. Bought a nicer car today with a much lower interest rate then what ricart was trying to push us to do! NOT WORTH THE DRIVE!!!!!!!!!!!!!! OH YEAH WE BOUGHT FROM JEFF WYLER AUTO MALL CINI OHIO. ASK FOR LEE HE IS A GREAT GUY !!! More

Salespeople were helpful, but not pushy. Best part was having all the used cars unlocked so you could sit in each one and check them out. I was able to eliminate vehicles by simply sitting in them, adjust having all the used cars unlocked so you could sit in each one and check them out. I was able to eliminate vehicles by simply sitting in them, adjusting the seat and seeing if there was any leg room left in the back seats. Great price compared to other dealers without having to haggle with a salesperson and their manager. More

Experience was great! Employees all very friendly and polite. Matt Kmosko went out of his way to make sure we were taken care of. Would highly recommend Ricart and Matt! polite. Matt Kmosko went out of his way to make sure we were taken care of. Would highly recommend Ricart and Matt! More

From the start I experienced unfriendliness. The dealership would not even negotiate with me and stereotyped me saying in a phone call that they didn't think a bank would approve a loan before I eve dealership would not even negotiate with me and stereotyped me saying in a phone call that they didn't think a bank would approve a loan before I ever said if I was using a loan. They tried to add in a trade in when I stated I didn't want to trade my at in. More

Prior to arriving at Ricart, I had done research and selected a couple cars I was interested in looking at. The online service representative put me in touch with Chris Wright who met us when we arrive selected a couple cars I was interested in looking at. The online service representative put me in touch with Chris Wright who met us when we arrived at the dealership. He quickly found the first car we were interested in and immediately got us on our way for a test drive. After looking all over the lot for the second car and coming up empty, Chris was very patient with us as we were deciding on our purchase. We finally settled on a 2013 Hyundai Elantra that met our purchase criteria. Chris was very pleasant and helpful throughout the whole process and we are very pleased to have come to an agreement on the purchase price. The only cosmetic problem we could see was a big stain in the back seat. Chris was able to coordinate having the seat cleaned and we were very pleased with the results; in fact, they steam cleaned all the seats and the interior looked great when I picked up the car. This is the second time I've purchased a used vehicle through Ricart and I'm pretty sure it won't be the last time. Thanks Chris, for the great experience! More