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Ricart Used Car Factory

Groveport, OH

4.8
6,938 Reviews
Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs! Our Finance Team is committed to helping our Customers with their Credit Approval needs. The Ricart Credit Factory has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit… We are here to help with car loans and financing. Thousands of Used Cars, Used Trucks, Used SUV’s, and Used Van’s to choose from. All at one location, the Ricart Megamall.
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4255 S Hamilton Rd #140

Groveport, OH

43125

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Showing 6,938 reviews

November 05, 2022

The process of trading in our vehicle and purchasing the new vehicle was smooth. The only frustrating part was sitting on a couch for 2 hours to do paperwork that took 10 minutes, with our trade in we were More

by Brunney94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Second time buying from Ryan Combs at Ricart but have bought several awesome vehicles from them. Best Service by far!!! More

by Becky43021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in Finance , Ryan Combs
Nov 07, 2022 -

Ricart Used Car Factory responded

Thank you for the awesome review Becky! We love having Ryan on our team and we're glad to hear you were able to find the right car AGAIN with him!

November 04, 2022

It took us 4-5 trips to negotiate the right deal for our vehicle and one of the salesman we worked with (twice unfortunately) was just plain rude, argumentative and just seemed overall sleazy. The last sale More

by Sgreene2218
Recommend Dealer
No
Employees Worked With
Aaron White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Powell
Nov 07, 2022 -

Ricart Used Car Factory responded

We're sorry that you had a poor experience the first two rounds but are glad to hear that Preston was able to listen to your needs and get you into the right car for your family. We hope that we can make-good on this the next time that we see you!

November 04, 2022

The dealership is clean & the staff very friendly. John Thornton was especially wonderful to work with. I'm very particular, my husband would say picky, but John listen to everything I said. He took a More

by Lillian Roderick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cass Powers
Nov 04, 2022 -

Ricart Used Car Factory responded

Thank you for the amazing review Lillian. We enjoy having John on our team and are delighted to hear he was more than able to help you during your time here to get into the right car. We hope to see you again soon!

November 02, 2022

Salesman Preston was great. No pressure and very personable. Would highly recommend him and Ricart More

by Plotthunter84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Powell
November 02, 2022

Great car buying experience. Everyone that we had interactions with was very helpful and courteous. More

by morton_137
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Plymale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dez Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams
November 01, 2022

Very friendly sales reps. Felt like they took their time dealing with us. However didn’t keep all promises on car detailing, repairs, etc. More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josuel Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Ricart Used Car Factory responded

Thank you for the amazing review Anna! If you don't mind us asking, what exactly did not get promised on the detailing and promises as we want to ensure everything is done for our customers that is promised during the purchasing process!

Nov 02, 2022 -

Anna responded

There was supposed to be a full detail done on the interior of the car, as well as a full deodorizing process done on the interior as well for a lingering smell of smoke. We were told the process to get the smell out is a multiple hour process. Something was done to help the smell however it has already returned.

November 01, 2022

I don't have the best credit, but they were able to get me into a vehicle without any money down that day. Overall process was painless and we were done in like 2 hours. Leesa Horsley was great to work wit More

by babe_43110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams, Leesa Horsley
November 01, 2022

We were very pleased with this dealership. From the moment we walked in we were greeted with friendly and professional managers/salesmen. More

by tmyers86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron White, Preston Powell
October 31, 2022

Shawn did an excellent job of showing us a variety of cars without any pressure We were able to test drive two vehicles. The overall process was excellent More

by mditmer22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cottrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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