Rich Ford

John the service writer was very helpful and the service tech Robert was very very knowledgeable and answered all my questions got rid of my leaks got little my noises excellent job tech Robert was very very knowledgeable and answered all my questions got rid of my leaks got little my noises excellent job More

Excellent customer relations Salesman was very resourceful with sale of new vehicle. Went out of his way to answer my needs and requests to complete the sale. Continues to stay i Salesman was very resourceful with sale of new vehicle. Went out of his way to answer my needs and requests to complete the sale. Continues to stay in communication by phone and text messages, Has paid some expenses incurred after the sale was completed. this is the third purchase from this dealer. Each time I have been pleased with the sales offers given and the courteous sales persons. Service has been another excellent quality of this dealer. Cost has been affordable and service has been excellent. More

Great experience, Aaron my sales person was very helpful! Purchasing a new truck from Rich Ford was a great experience. Aaron my sales person contacted me and kept me informed all the way thru. He got the dea Purchasing a new truck from Rich Ford was a great experience. Aaron my sales person contacted me and kept me informed all the way thru. He got the deal I wanted done and did a great job delivering the truck and explaining all the functions it has. I highly recommend him and Rich Ford. More

Kage (Salesmen) Above and Beyond I had lost 2 vehicles in one month, and I am a traveling RN, and my husband delivers pizzas, so worst thing possible right. Nope; on top of that we ha I had lost 2 vehicles in one month, and I am a traveling RN, and my husband delivers pizzas, so worst thing possible right. Nope; on top of that we have had some credit issues in the past, so things were looking devastating. Then my husband went to Rich Ford, and Kage was amazing we were able to get a new car!!! A 2019 new car, he worked with us and was professional courteous and kind. Such a different experience from the 15+ other places we had gone!! Kage was not at all pushy, or overbearing what a great guy!!! And Ryan in Finance... man I didn’t know car buying could be a pleasant experience!!! Way to go Rich Ford!! More

Great sales and parts department Chris Romero and Jacob went out of their way to make sure I was satisfied. Rich Ford 1 in my books! Great follow up during the sale after the sale. Al Chris Romero and Jacob went out of their way to make sure I was satisfied. Rich Ford 1 in my books! Great follow up during the sale after the sale. Always willing to answer queyI had More

Professional Chris Ruiz . He was very professional and helpful. Explain every situation that matter for my issues .. friendly business and friendly to all custo Chris Ruiz . He was very professional and helpful. Explain every situation that matter for my issues .. friendly business and friendly to all customers .. Thank you Chris and Rich Ford.. Trish Moore Tohatchi NM More

Excellent Mike is the best and should win a award.i will send everyone I know to him. Make him a manager please he is the best Mike is the best and should win a award.i will send everyone I know to him. Make him a manager please he is the best More

Terrific My salesman was Antonio Francia and he was great.. Came in with my fiancé on Sunday and checked inventory of used cars on computer, as most of them we My salesman was Antonio Francia and he was great.. Came in with my fiancé on Sunday and checked inventory of used cars on computer, as most of them were across town at a sales event. He found the car we were looking for on the computer and offered to personally go across town to the event and drive the car back to the dealership for us to see it. We came back an hour later and the car was there. Antonio took us for a test drive and we bought it on the spot. Picked it up on Monday morning and Antonio went over all of the operating systems with me. So, in less then 20 hours I had my car... Incredible..... I collect and show Ford collector cars(5) and know the dealer manager Dennis Snyder .Before I left, Antonio took me to Dennis;s office to say hello and catch up on a few old thunderbird club items. Very very happy with Rich Ford and will always give referrals to my friends and business associates.. Best, Bill Verant More

Courteous, prompt Service was performed as explained, in the time told. Friendly staff, great diner while you wait. Breakfast burrito is very good there. 10+ years empl Service was performed as explained, in the time told. Friendly staff, great diner while you wait. Breakfast burrito is very good there. 10+ years employed in the auto industry, in the business office/accounting side. They perform very well More

QUICKEST I'VE EVER HAD !!!!! A RECALL FOR A TRANSMISSION MODULE ! QUICKEST SERVICE EVER ! STEPPED IN SHOWROOM TO WAIT , PERUSED A NEW RANGER WHILE TALKING TO SALESMAN CHRIS "CJ" A RECALL FOR A TRANSMISSION MODULE ! QUICKEST SERVICE EVER ! STEPPED IN SHOWROOM TO WAIT , PERUSED A NEW RANGER WHILE TALKING TO SALESMAN CHRIS "CJ" SALAZAR . SAT DOWN TO READ MY E-MAILS ON I PAD AND NEXT THING THE SERVICE MANAGER WAS SAYING MY TRUCK WAS READY TO GO !!! THANK YOU !!! More