Richard Kay Superstore

BEST EXPERIENCE EVER AT A DEALERSHIP First and foremost you have an asset in your employee, BT Burns. His professionalism, knowledge of your product and the way he conducted himself was a First and foremost you have an asset in your employee, BT Burns. His professionalism, knowledge of your product and the way he conducted himself was as if he was the owner of Richard Kay Superstore. Sorry to say this but Ive never been much of a fan of any dealership untill I strooled into your doors on Labor day. I can also say that the rest of your staff, including Mark your Sales Manager,Antony with the paperwork, made us feel very comfrotable. No pressure sales, no gimmicks or fast talk, just down to earth people. Thank you for the experience and if I ever buy another car it will certainly be from your lot. Thanks again, Rick & Judy Jones More

Exceptional customer service I would like to thank the Lynn Burdette for showing( value ) to me as a customer. I appreciate that when I asked her a question she would get the ans I would like to thank the Lynn Burdette for showing( value ) to me as a customer. I appreciate that when I asked her a question she would get the answer and get back to me. Most of all her efforts in making a situation great without any excuses. That is what customer service is about. Thank you!! More

New Tahoe The salesteam was very curtious. They worked with us on getting the items that we needed. I enjoyed dealing with them and I would use this dealership The salesteam was very curtious. They worked with us on getting the items that we needed. I enjoyed dealing with them and I would use this dealership again. More

Julia was very helpful in getting our visor mirror replaced. Great job!! Thanks. The repair was done in a timely manner and the doughnut was great!!!! replaced. Great job!! Thanks. The repair was done in a timely manner and the doughnut was great!!!! More

Appointment was made at my convenience. Very friendly and service was completed in less than one hour after I dropped the car off . Thanks for the free car wash. and service was completed in less than one hour after I dropped the car off . Thanks for the free car wash. More

Persons were polite, prompt, efficient. Only complaint was rental car supplied while mine was serviced was extemely low on gas. I had to purchase gas to keep from running out. was rental car supplied while mine was serviced was extemely low on gas. I had to purchase gas to keep from running out. More

We brought the Acadia in for service. We also bring our car and truck in for oil changes. Everyone at Richard Kay Superstore are great, friendly people. car and truck in for oil changes. Everyone at Richard Kay Superstore are great, friendly people. More

Making the appointment was easy ... when I arrived for the appointment, I was handled very efficiently and courteously. Since this was my first service visit, I was shown the waiting areas and kept up to the appointment, I was handled very efficiently and courteously. Since this was my first service visit, I was shown the waiting areas and kept up to speed on how my service was going. More

Excellent service and would recommend service and sales dept to any of my family or friends . Be nice when waiting area is finished. But we acceptable for today dept to any of my family or friends . Be nice when waiting area is finished. But we acceptable for today More

My 2012 Impala LTZ didn't crank one day this week. The dealership gave me roadside assistance and my vehicle was towed to the dealer. They determined that my battery was drained, recharged it, tested The dealership gave me roadside assistance and my vehicle was towed to the dealer. They determined that my battery was drained, recharged it, tested its operation and the related engine parts, and determined it was okay to drive. They sent a courtesy car to pick me up and take me to get my car, as I had no one else to bring me to get it. The driver was very courteous and drove safely. They also serviced my car while it was there since it was time for it. I am very pleased with their handling of my situation. More