Richmond BMW

I recently leased a car through Richmond BMW and Cheryl Bowman was my sales advisor. She was very helpful and thorough and was able to locate the exact car I wanted and give me an incredible price. I woul Bowman was my sales advisor. She was very helpful and thorough and was able to locate the exact car I wanted and give me an incredible price. I would recommend her to all of my friends and family. Thank you again Cheryl! More

I was fortunate enough to find the exact car I had been searching for over the last 9 months at a great price. I never thought that I would find my car at a dealership at the price I wanted to pay. Tim w searching for over the last 9 months at a great price. I never thought that I would find my car at a dealership at the price I wanted to pay. Tim was friendly, knowledgeable and willing to work with me. I did not feel rushed or pushed into my purchase. The car is absolutely perfect and what I have wanted for years. Thank you Richmond BMW for making it happen. JMG More

I have purchased many different cars over my lifetime from a number of dealerships and no other dealership has provided the level of satisfaction, professionalism, and overall great advice that I have go from a number of dealerships and no other dealership has provided the level of satisfaction, professionalism, and overall great advice that I have gotten from Richmond BMW in Richmond, VA. I have always had a great experience and I would strongly recommend this dealership to both family and friends. I don't work there or have any affliation with them and I don't typically go out of my way to make these statements, but when you find a great car dealership, you want to go back there in the future. They did right by me many times, so I felt it's only right to return the favor. More

A few days ago I had the most fun ever buying a car! And it was a used one at that! I found the CPO Z4 of my dreams on-line listed at Richmond BMW and even though it was 6 hours from here, Tim St. Clair mad it was a used one at that! I found the CPO Z4 of my dreams on-line listed at Richmond BMW and even though it was 6 hours from here, Tim St. Clair made the purchase a breeze. He even picked us up at the airport where we returned the rental car we had driven to Richmond. Dmytry Shapovalov had phoned me a few days before our arrival and had explained some of the possible choices I could make regarding warranties and service but never pressured me to make a decision right then....I have never bought a car without being pressured to make an instant decision. Didn't even know it could be done! Tim and I faxed paperwork back and forth, so when we arrived everything was in order. It was grand! The car was gorgeous and Tim and Dmytry were so patient while I acted silly and took pictures and such. It was a grand party! And as a middle aged woman, I was so appreciative that everyone took their time with me, explained everything that needed to be done and I never felt talked down to...plus their attention to detail was immpeccable! Tim showed me how every bell and whistle on the car worked and even filled it up with gas for our 6 hour drive home! And I never had that "take the money and run" feeling that I have had at other dealers. I was a bit nervous buying a car I had never seen in person or driven, but in my 3 state search for the car I wanted they had the perfect one at a price that couldn't be beat! I had to trust them because of the distance, and Tim and Dmytry never let me down. I have recommended them to my friends who live closer to Richmond and I will go back again! More

This is the fourth BMW that I've purchased/leased from Richmond BMW. I leased the first three vehicles and then purchase a certified used vehicle this time. The experience all four times was exceptional. Richmond BMW. I leased the first three vehicles and then purchase a certified used vehicle this time. The experience all four times was exceptional. DJ Sardana was always available for any questions that I had during the process. I test drove the vehicle twice...the second was a full day which DJ was kind enough to offer. I had considered a Volvo which I test drove but am very pleased with my decision to purchase the certified BMW X3. More

Where to start? DJ Sardana @Richmond BMW is definitely someone to talk to if you are considering a BMW. I had been working on replacing my '07 335i Sdn 6MT for 4 months. I knew that I wanted a 3 series bu someone to talk to if you are considering a BMW. I had been working on replacing my '07 335i Sdn 6MT for 4 months. I knew that I wanted a 3 series but was open to the type/model/options. I started with getting essentially the same car that I had been driving and was quoted a lease price of 50% higher than my current payment. That's when the fun began. Needless to say, after pestering my local dealer for 4 months on several different cars/prices, I became very frustrated with my dealer's response (not just my CA but others there). They almost made me feel that I was creating too much work for them and being unrealistic. I reluctantly started putting feelers out at other dealers across the Midwest and elsewhere. At some point, I contacted DJ and began talking/emailing back and forth. He had an M3 Vert (which I had considered if the price made any sense---I would pay more than a 335i but not a ton more). Starting from scratch with DJ, we successfully negotiated a deal that worked for both of us (it was a phenomenal deal), got all of the paperwork signed and complete, and the car delivered in just over 2 weeks!!! It was by far the best experience that I have ever had in buying a new car. The customer service has been second to none. I have had the car for 3 days, and DJ still calls me and emails me to xxup on a few items and make sure that I am enjoying the vehicle. And, one major thing to remember in all of this, I live in Michigan and DJ and his dealership are in Virginia. We did the entire transaction by phone, email, and overnight mail. The car was delivered by covered transport to my house and arrived in less than 2 days. I was very stressed throughout the process (buying a car long distance) but DJ remained calm, helped me to relax, and provided fantastic service. I had a friend who lives locally in Richmond check out the car just before it was transported; they were incredibly friendly and helpful to her as well. I am buying my next vehicle from DJ! D.J. Sardana Internet Director & Lease Portfolio Manager Richmond BMW & Crown MINI Office (804) 346-0812 Ext. 6648 Cell (804) 304-1158 Fax (804) 747-8578 djsardana@crownauto.com www.richmond-bmw.com More