Richmond Ford Lincoln

I worked with Stephen to finalize the sale of my new truck and he was extremely helpful and accommodating. He went out of his way to help get my APR as low as possible and worked in a warranty within my truck and he was extremely helpful and accommodating. He went out of his way to help get my APR as low as possible and worked in a warranty within my budget as well. He made sure to emphasize that his goal is to help meet the customer's needs as best as possible as opposed to making the largest sale possible. I highly recommend working with him and the team at Richmond Ford Lincoln. More

To all the guys at Richmond Ford Lincoln that made my purchase a success I would like to thank you all, from Chris Paulk to Justin (Bam Bam ) Turner to Dino and James Johnson Richmond Ford is my go to d purchase a success I would like to thank you all, from Chris Paulk to Justin (Bam Bam ) Turner to Dino and James Johnson Richmond Ford is my go to dealership for my auto needs this is my second truck from Richmond Ford thank you for everything . More

I’m rather belated with this review, however when we first purchased our truck we had a problem and Chris was outstanding to work with in all regards. I appreciated his communication and top notch servi first purchased our truck we had a problem and Chris was outstanding to work with in all regards. I appreciated his communication and top notch service. Sharla Pence More

Kevin Chillin, can't say enough about him. I spoke with 4 other sales managers before I came to Richmond Ford. He was head and shoulders above all of the others. Kevin was friendly, very helpful, and someo other sales managers before I came to Richmond Ford. He was head and shoulders above all of the others. Kevin was friendly, very helpful, and someone who I could negotiate with in a friendly manner. It's quite simple, I would not have come to Richmond Ford to buy my Escape if it were not for him. Brandon was our salesman, and he was very friendly, informed, helpful, answered all of my questions, even called the next day to check on us. I highly recommend Brandon, and outstanding young man. More

Brandon Ferrara was my salesman. He was polite, efficient and seemed to know a great deal about the sales process. Buying my first car was a breeze thanks to Brandon! I recommend everyone buying a Ford throu and seemed to know a great deal about the sales process. Buying my first car was a breeze thanks to Brandon! I recommend everyone buying a Ford through him! More

James 'JR' Craft was the first the face I saw after a bad experience at Richmond Ford Glen Allen. I explained what happened & what I needed. Between him & Jaz they was able to get us in our Explorer XLT. The experience at Richmond Ford Glen Allen. I explained what happened & what I needed. Between him & Jaz they was able to get us in our Explorer XLT. They were very patient & understanding. More

Eat a dick Sean! May karma repay your debts ten fold! Good job on your hiring process Richmond Ford..please step up your background checks Good job on your hiring process Richmond Ford..please step up your background checks More

Brad was patient and very helpful. His after sale care was as good as when he was making the deal. He made me feel he had my best interest at heart. was as good as when he was making the deal. He made me feel he had my best interest at heart. More

I've purchased a few cars over the years, and my experience with at Richmond Ford by far the best. Specifically, working with JR (James) to purchase my new F150 was phenomenal. From our first conv experience with at Richmond Ford by far the best. Specifically, working with JR (James) to purchase my new F150 was phenomenal. From our first conversation to picking-up my car, JR communicated frequently and effectively. He was thoughtful and authentic throughout the entire process by answering my questions and setting reasonable expectations. I could easily see he had my bests interest in mind and I came to consider him more of a trusted advisor during the car buying process. I'd recommend him to anyone interested in purchasing a new car and he'll be the first person I contact when I need a new truck down the road. 10 out 10! More

WOW.... What a great experience while navigating the purchase of my new F-150. Coming in late in the evening on New Years Eve was not by design but you guys took great care of me and got me on my way fe purchase of my new F-150. Coming in late in the evening on New Years Eve was not by design but you guys took great care of me and got me on my way feeling very good about my decision and the deal. Truly a win-win for all parties and I am extremely grateful for a great car buying experience. More