Richmond Ford Lincoln

Great Sales, great serivce! Fair price. Everyone from Sales to Finance was very helpful and friendly. They really are all about the customer. Also got great service from the Fair price. Everyone from Sales to Finance was very helpful and friendly. They really are all about the customer. Also got great service from the service department with my previous car More

Best buying experience we've ever had!! The entire team is amazing!!! If you are looking for a no pressure (this is what sold me), professional, knowledgeable (Chris Burnette knows his vehic The entire team is amazing!!! If you are looking for a no pressure (this is what sold me), professional, knowledgeable (Chris Burnette knows his vehicles...this is what sold my husband), sincere team, Richmond Ford is the place for you!!! Top notch dealership hands down!!!! More

Excellent, professional experience as always. Always have a positive experience when working with Richmond Ford be purchase of a vehicle or service. I highly recommend this dealership and I do not Always have a positive experience when working with Richmond Ford be purchase of a vehicle or service. I highly recommend this dealership and I do not go anywhere else for my automotive needs. More

Best people outside the beltway! The sales people were super friendly and worked as hard as they could to put me in a new SUV... and they did! Great people, great prices, and a very p The sales people were super friendly and worked as hard as they could to put me in a new SUV... and they did! Great people, great prices, and a very pleasant experience all around! More

Fun, exciting, proffessional and satisfactory My experience with Richmond Ford Lincoln was a pleasant one. When I first got there, Ryan Bulkley was the first salesman that introduced himself to m My experience with Richmond Ford Lincoln was a pleasant one. When I first got there, Ryan Bulkley was the first salesman that introduced himself to me. He help me immediately to make a decision on the kind of car that I had no idea what I wanted or even if I was going to get one. He was kind, funny, very patient, so cooperative and willing to make it about me, the customer, and what I was satisfied with and in. During my time at Ford, I had the pleasure of working with Management, Dino Faupel & Finance, Daryl Edgerton. Well, at the end of the day, thanks to those three men, I drove away with my NEW Ford Fusion Titanium Turbocharged car and I LOVE IT!!!!! Thanks guys...smile. More

Good buying experience (but) I would have giving 5 star (but) I still don't have my wheel lock key, or my siriusxm. Good people to work with. Thanks I would have giving 5 star (but) I still don't have my wheel lock key, or my siriusxm. Good people to work with. Thanks More

Best service for many years I had with this Rich. Ford. I had been with Richmond Ford for many years but none of sale man had patience or cause problem, but Mark is an excellent and had patience to write I had been with Richmond Ford for many years but none of sale man had patience or cause problem, but Mark is an excellent and had patience to write down everything to make sure I know what is going on compare with two years was worst service with other sale man would not write anything. I am highly recommend to recognize Mark for his friendly and work hard to get what I want. He understands how to communicate with me , Daryl did excellent to explain and understand my limit of payment and make sure I understand. He is an excellent and patience with me being a deaf and write everything like Mark did. I had difficult with other lady two years ago by refused to listen tome or took time to understand why I did not want. I am so thankful for both Mark and Daryl did excellent and make me happy to have new car which is best car I have now, Please recognize both of them for their excellent communication and service to deaf person. I will recommend anyone to Mark! Hope to see both next award !! More

I was impressed and very pleased A couple of weeks ago my purchase my 1st brand new car fresh of the lot. With the help of Ryan Bulkley. Ryan was very helpful and patient with me and A couple of weeks ago my purchase my 1st brand new car fresh of the lot. With the help of Ryan Bulkley. Ryan was very helpful and patient with me and my needs. As long as he's working for Richmond ford this won't be my last time purchasing a new car from them. More

Great buying experience and great people at Richmond Ford. I purchased a new 2017 Explorer limited last month and it was such an enjoyable experience to work with the folks at Richmond Ford. Their customer se I purchased a new 2017 Explorer limited last month and it was such an enjoyable experience to work with the folks at Richmond Ford. Their customer service level exceeded my expectations and I've had multiple people from the store call me simply to check in and make sure everything is going well with the new car. I'll certainly be buying from them again in the future and servicing my vehicles at Richmond Ford. More

Honest, low pressure dealership with great prices My wife and I live about an hour northwest of Washington DC. We had been looking at new cars for weeks but quickly grew tired of the dealers we visite My wife and I live about an hour northwest of Washington DC. We had been looking at new cars for weeks but quickly grew tired of the dealers we visited in our local area because it seems they all took the same crooked car sales class. We would arrive to look at an advertised car, only to find that the car was already sold, our trade-in was worthless, we have to buy now because someone else really wants the car, the advertised price includes incentives that we did not qualify for, or there were hidden "dealer prep" fees that (in some cases) exceeded $1500. After reading reviews of Richmond Ford Lincoln, we decided to visit their dealership to look at a car they had advertised online, even though it was two hours away. Prior to making the trip, we called to insure the car was available and to verify the price. We were surprised to hear the price was exactly as advertised with no hidden fees and it would be waiting for us upon arrival. Our salesperson (James Johnson) was the most professional, honest and courteous salesperson we had ever met. At no time did he ever make us feel pressured or uncomfortable. The price we were offered for the new car was great and our trade-in offer was more than fair. During our visit, we were also impressed by Daryl Edgerton (finance manager) and Dino Faupel (sales manager). This dealership does everything right. They even kept the dealership open an extra hour and a half to finalize our purchase. We would definitely do business with them again. If you're tired of all the games and general lack of honesty from other dealerships, give Richmond Ford Lincoln a try. Even if it takes hours for you to get there, you will be happy. More