Richmond Ford Lincoln

Great experience!! Was totally a breeze to purchase our new 2016 explorer!! The sales men were very patient and never seemed to aggressive or pushy. They found exactly w Was totally a breeze to purchase our new 2016 explorer!! The sales men were very patient and never seemed to aggressive or pushy. They found exactly what we wanted and then some. We will definitely go back to them when ready to purchase a new vehicle! More

easy car buying experience the employees that helped me made this first time car buying experience an easy one. got the car i needed at a very fair price. thanks guys the employees that helped me made this first time car buying experience an easy one. got the car i needed at a very fair price. thanks guys More

Excellent customer service from start to finish After initially looking at the vehicle at Richmond Ford West, I was contacted by Austin from Richmond Ford Lincoln to see if we could make a deal. Aft After initially looking at the vehicle at Richmond Ford West, I was contacted by Austin from Richmond Ford Lincoln to see if we could make a deal. After talking with him over the phone and getting some preliminary numbers, I decided to come in and talk in person. They transferred the vehicle over and had it detailed and waiting when I arrived. I was introduced to JT and we got to work. Everyone I spoke to was friendly and welcoming and not once did I feel pressured into purchasing the vehicle. Austin with the help of Finance was able to give me a great deal and the whole process with Darly was quick and painless. Excellent dealership, customer service, and a pleasure to work with. I'll be back! More

Great people, fantastic deal and convenient location I've been taking my Fords here for service for the last three years and have always received excellent service. Made my first purchase there this wee I've been taking my Fords here for service for the last three years and have always received excellent service. Made my first purchase there this weekend and got what I consider to be the deal of a lifetime on a new 2016 Fusion. My salesperson, Cody, was excellent to work with. Highly recommend making time to visit this dealership if you're in the market for a new Ford. More

Easy To Deal Stopped by the dealership after already looking at a 2013 Edge online. Had my pricing in mind had done my homework prior to my visit. Took time to loo Stopped by the dealership after already looking at a 2013 Edge online. Had my pricing in mind had done my homework prior to my visit. Took time to look at the edge prior to entering the showroom. I appreciated that I wasn't pounced on while looking at the vehicle first. Met with the salesman and his sale manager and made an offer. Advised that I wasn't there to dicker back and forth. After a few minutes we had reached an agreed price and proceeded to do the paperwork. Returned after dinner to pick up my vehicle. Enjoyed the no pressure deal. More

Great Experience, Got my Cadillac back! Very nice experience with Sof and RAZ at Richmond Ford Lincoln.They took care of everything I needed in a very professional manner. They got me the ca Very nice experience with Sof and RAZ at Richmond Ford Lincoln.They took care of everything I needed in a very professional manner. They got me the car that I wanted! Raz even went out of his way and drove me to get my car at another location and drove my car home for me because I had two cars at the dealership (new car and rental). I enjoyed my experience and will recommend them to anyone looking to purchase a car. Thanks Fellas! More

My second time to Richmond Ford I was raised a "Ford" man, my father, my grandfather, uncles, etc. have all owned Fords. I have owned Ford pickups and Ford cars. For me, there is no I was raised a "Ford" man, my father, my grandfather, uncles, etc. have all owned Fords. I have owned Ford pickups and Ford cars. For me, there is no better quality than a Ford. I moved to the Richmond area in 2008 and by leaps and bounds Richmond Ford has been my best experience at buying a new Ford. Our first time at Richmond Ford we bought the Fusion PHEV Titanium (AWESOME) and our most recent trip was for the Focus, just like a mini Fusion. When it is time for us to buy another car, it will most definitely be at Richmond Ford and hopefully the same salesman, Phil Noel. The other thing that we enjoy about Richmond Ford is the manager who sounds like Andy Griffith. More

Excellent Experience! When I came in everyone greeted me and made me feel welcomed. They checked on me multiple times to make sure that I was doing alright. They made my wh When I came in everyone greeted me and made me feel welcomed. They checked on me multiple times to make sure that I was doing alright. They made my whole experience here amazing and I would definitely recommend a friend to come here! More

My wifes happiness After speaking with Chris earlier in the day I gave him a breakdown of what we were looking for, in a couple of hours he called me back with a great o After speaking with Chris earlier in the day I gave him a breakdown of what we were looking for, in a couple of hours he called me back with a great option that was finalized that evening. Very attentive to his customers needs! Kudos!!!! Sof worked a good deal just a bit over what we wanted to spend but he did work some magic in our favor. I appreciate that he wasn't satisfied until we were satisfied. Semper Fi!! Once it was said and done Casey was fast and furious with handling the paperwork. GREAT TEAMWORK!!!! More

My experience by far was the BEST Chris was awesome. He was fun and low key. I knew from the begining of the day it was going to be a good fun experience whether I left with a car or n Chris was awesome. He was fun and low key. I knew from the begining of the day it was going to be a good fun experience whether I left with a car or not. With in a matter of time we got the ball rolling and we had the honor to meet Jose and Sof and they were absolutely excellent. They did everything they could do and MORE. Very professional and extremely personable. We sealed the deal with Darryl and he was a breeze and made it very easy and was also excellent! I have been to many car dealerships and this one by far was THE BEST overall, the experience was great, the people were great. I'm already looking forward to coming back in the future! I appreciate everything! AWESOME PEOPLE & GREAT EXPERIENCE! More