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Richmond Ford Lincoln
Richmond, VA
1,260 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 26, 2015
Great place for a first time buyer As a first time buyer, Jessica was an amazing person to work with! She was patient with me and answered all of my questions. Jessica worked so hard to As a first time buyer, Jessica was an amazing person to work with! She was patient with me and answered all of my questions. Jessica worked so hard to to get me a great deal on my first car and I look forward to working with her and the rest of the Richmond Ford Lincoln Team in the future! More
by J.B.RVA
Employees Worked With
Linda Summers, Jose Avila, Casey Longest, Jessica Donovan , Franco Perrone
Helpful August 24, 2015
Great Customer Service and Great Pricing I was in the market for a 2015 Mustang and contacted numerous dealers in the DMV area. I researched prices and provided the dealerships I contacted ex I was in the market for a 2015 Mustang and contacted numerous dealers in the DMV area. I researched prices and provided the dealerships I contacted examples of what big volume dealers were taking off of MSRP. The majority either wanted me to come in to discuss the price or we just couldn’t agree on the price. I spoke to Austin over the phone and went over what I was expecting off of MSRP based on my research and he was able to give me the price I was looking for. This is how simple car buying should be. I don't know how many times I've spent hours in dealerships haggling over the price. I'd rather have the price before I walk in that way all you need to do is test drive, meet with finance and be on your way. Justin was great he made my family and I feel comfortable and welcomed while we waited for the finance team. He was also very knowledgeable about the features of the vehicle. Sofiane in the finance department was great. He went out of his way to get me a good rate and fix issues he found at the same time. This has been the best car buying process I've had. I used to recommend another dealership in Northern VA based strictly pricing alone but at Richmond Ford you can get that same price without the hassle of negotiating. More
by crazyd
Employees Worked With
Austin Dombrowski, Sofiane Yahiaoui, Justin Lynch
August 21, 2015
Amazing !!! As soon as I walked in Nikki was helpful and very attentive to my needs. Everyone that I came in contact with was informative and knowledgeable . This As soon as I walked in Nikki was helpful and very attentive to my needs. Everyone that I came in contact with was informative and knowledgeable . This was my first time purchasing a car and I must say it was a success due to the amazing team at Ford Lincoln. More
by flee
August 12, 2015
Another great buying experience Chris Gold was great to work with, very helpful and easy to work with. He made our experience go very well. We are already quite happy with our new Chris Gold was great to work with, very helpful and easy to work with. He made our experience go very well. We are already quite happy with our new car. It was also nice to work with Jose and Sof for the deal too. Can't wait to get another from this dealership More
by tibbettsma
Employees Worked With
Jose Avila, Sofiane Yahiaoui, Chris Gold
August 12, 2015
Awesome Experience Jessica was awesome!!!! She worked really hard so I can get the car of my dreams! And the whole Richmond Ford Lincoln team was amazing!!!!! Jessica was awesome!!!! She worked really hard so I can get the car of my dreams! And the whole Richmond Ford Lincoln team was amazing!!!!! More
by kglover1
Employees Worked With
Jessica Donovan
August 04, 2015
No stone left unturned Both Casey & Cody provided excellent customer. Cyst was very detailed in explaining every aspect of my now new car. Casey fOund me the best possible d Both Casey & Cody provided excellent customer. Cyst was very detailed in explaining every aspect of my now new car. Casey fOund me the best possible deal's for one of they're needy 2015 mOdel fusion's. If going to the dealership on West Broad & staples mill I recommend Cody Barr & Casey Longest. Thank you both so very much!!! More
by Mickey P
Employees Worked With
Cody Barr, Casey Longest
July 31, 2015
Good first time car buying experience Last night I purchased a 2015 Ford Focus from this dealership and I have to say it was a great experience. I was handled professionally, and while I a Last night I purchased a 2015 Ford Focus from this dealership and I have to say it was a great experience. I was handled professionally, and while I am far from an expert on cars I didn't not feel as though I was being patronized or taken advantage of. They worked with me to get the financing I wanted and I am very happy with the car. I will highly recommend them to friends and family looking to buy. Sof and Jessica were very pleasant and I came away from the purchase feeling really good about it. More
by bobbytalley8
Employees Worked With
Sofiane Yahiaoui, Jessica Donovan
July 31, 2015
Ford F-150 review Jessica was very knowledgable in helping me with my search for a new F-150. I felt she understood the product well and has been patient with me while Jessica was very knowledgable in helping me with my search for a new F-150. I felt she understood the product well and has been patient with me while I contemplate the purchase. Would recommend her and the Richmond ford team to friends and family. More
by Bradybunch123
Employees Worked With
Jessica Donovan
July 30, 2015
Excellent customer service! This is the 3rd vehicle we have purchased from this dealership and each time our experience gets better and better! We will continue to bring them our This is the 3rd vehicle we have purchased from this dealership and each time our experience gets better and better! We will continue to bring them our business. More
by Julia
Employees Worked With
Mark, Guest services, Austin Dombrowski, Sofiane Yahiaoui
July 29, 2015
Bought a 2008 vehicle in great condition The employees that worked with me were incredibly caring and persistent. They worked hard to meet in the middle with me for a great deal! Jose was ext The employees that worked with me were incredibly caring and persistent. They worked hard to meet in the middle with me for a great deal! Jose was extremely helpful with finding me the best insurance and Nikki was very understanding and friendly throughout the process of my purchase. More
by emilyk
Employees Worked With
Jose Avila, Casey Longest
